Review Time
I had been waiting for 5 hours on the website for the artist presale (beyoncé cowboy carter) and the link stopped working 10 minutes before it opened. It happened to everybody and apparently it wasn’t the first time and it had happened for other concerts too. This bug might’ve cost me my chance to attend the concert.
The sale was horrible! Every ticket I chose was "sold out" or the quantity was not available anymore. Every new ticket I choose I needed to verify that I was a human. After verifying the tickets were gone. Finally I had 2 tickets for Beyonce and then Ticketmaster logged me out (I was logged in, in advance). Tried to log in and nothing happend. We had 10 minutes to finish the payment in the last 8 seconds left I finally logged in.This is so stressfull... Not a good sale experience, actually worst!
Ticketmaster FR is not on the iOS app for whatever reason so how am I supposed to get my digital ticket ? This should not be a problem considering how cheap and easy it has gotten to develop these platforms . Totally unnecessary and unacceptable.
As a first time customer I got so confused with their website and clicked on those stupid platinum tickets that are stupidly overpriced and for what?I sent their support a ticket asking whether I can exchange them, if they help me in any way, going to change the review.
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Pour obtenir des réponses immédiates aux questions les plus fréquentes et pour contacter nos équipes, rendez-vous sur notre aide en ligne : https://help.ticketmaster.fr/hc/fr Ticketmaster vous permet de réserver vos billets pour plus de 170 000 événements chaque année et dans toute la France : concerts, festivals, spectacles, théâtre, humour, sports, expositions, parcs de loisirs... Notre site offre la possibilité de choisir sa place sur le plan de salle et propose les services suivants : Billetcollector / E-Ticket / M-Ticket / Retrait gratuit dans 1500 points de vente dans toute la France / Envoi postal / Carte Cadeau / Assurance annulation / Alertes...
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