timelesslondon.co.uk

3.8
3.8 Based on 60 reviews

A small family run business, we started creating vintage inspired pieces from iconic eras of thirties, forties, fifties and seventies with a modern twist in exclusive prints in sustainable fabrics. Sizes XS-4XL...

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Average Rating

3.8

/
5

60 Reviews

5 Star
67%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
28%

All Reviews

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Review Time

Lucinda L.
Subpar Quality and Lack of Support

I bought a dress that completely fell apart after just one wear. It fit well, even a bit loosely, but all the seams tore, and the fabric frayed significantly, making it impossible to mend. The quality is clearly lacking, as I only wore it for a few hours during a casual outing before I had to take it off due to the rips. I've tried to reach out regarding a return multiple times but have received no response. Overall, a very disappointing experience.

1
Date of experience: Dec 20, 2025
Disappointing Quality

I got the Lula dress, but it fell apart after just one wear. It fit well, even a bit loose in some spots. Unfortunately, all the seams ripped, and the fabric frayed badly. I only wore it for a casual outing of about three hours before I had to take it off due to the damage. I've reached out for a return several times but have been ignored. Very disappointing experience.

1
Date of experience: Dec 18, 2025
Wilbert Walker
Simply Stunning

What can I say about this dress? The colors are absolutely gorgeous, and the attention to detail is remarkable. I adore the pockets and the length; there's truly nothing I dislike. The sizing is perfect—I ordered a size 10, and it fits like a glove. I would go to great lengths to own the entire collection because I love these so much. I'm definitely buying another, and maybe even more! Watch for my video on social media when I wear this on my holiday soon.

5
Date of experience: Dec 01, 2025
Mike Clark
Lovely Dress and Fabric

This dress is beautiful and the material is great; it fits perfectly.

5
Date of experience: Nov 24, 2025
Scarlett
Received Incorrect Item and No Response

I ordered two skirts, and when they arrived, one was the wrong color. I contacted the company right away but received no reply. I tried again through their contact form and was told they would investigate and get back to me the next day. It's been a week with no updates. I sent another follow-up but got no response to that either. Very disappointed with the service, especially since their products seem nice.

1
Date of experience: Nov 05, 2025
val35433
Well Made

The item is really well made and fits nicely.

5
Date of experience: Sep 02, 2025
AH78
Stunning Dress

The dress is stunning and very flattering. The material feels lovely. I will definitely buy more from this company.

5
Date of experience: Aug 18, 2025
Marianne M.
Return Process Issues

I tried to return an item, but there was no return form included in the package. I emailed the company as instructed on their website but never received a reply.

1
Date of experience: Jul 23, 2025
Duke Wilson
Excellent Quality and Service

The dresses are of excellent quality, and the customer service is great. I will certainly order from here again!

5
Date of experience: May 19, 2025
Angie
Caution Advised

I ordered a dress that wasn't sent even after several days. I contacted customer service to cancel the order, and they claimed it had been dispatched, but I received no notification. They assured me they would cancel and refund me the same day, but two days later, I still hadn’t received any refund. When I followed up, they said the refund couldn't be processed due to a supposed credit card chargeback, which I never initiated! It’s been almost a month, and I have neither the dress nor a refund. Very strange experience; I recommend being cautious when ordering here and consider paying with a credit card for protection.

1
Date of experience: May 02, 2025

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