Review Time
A BIG BIG NO TO TOOLS VILLAi just now lost 13k even after seeing all these negative commentsProduct of imperium flour mill was forcibly sent to me as generic flour mill I had ordered was out of stock and as mine was prepaid order they said they will not refund but I have to select different order.GS11692618 was my order and the product is diff from the one shown in pic. Manufacturer calls me and says picture is only for reference and we dont send same. There is no QA/ISO symbol and moreover it is giving shocks..and on checking we got to know body has current presence. Now manufacturer says once it's been travelled wire might have come out somewhere get it repaired.I am 😭 for opting this toolsvilla..thinking go desi..I beg every one of you do not buy...this exists only to cheat people..please take careAm requesting to take the product back without even giving me refund..bcoz every sec I look at that machine ..I am going 😡
They just want to sell some low quality stuff. You don't expect a genuine product. What ever quality of product you receive, you have to keep. Don't expect any exchange or return. Don't waste your money on their cheap products. Still if you want to buy them , go with known websites like Amazon, Flipkart . Atleast they will honor their return policy.
We purchased the Hand held capping & sealing machine vide order number GS11674671. The website description claimed 'when sealing is complete...check sealing quality' and 'securely sealing containers with caps'. However the machine supplied does neither securely cap it nor seal it. The customer service person says they hv delivered the correct product & as per 'policy' even replacement is not possible. Stay away.
I placed an order on the 9th and the order status is still labelled as processing. I called up customer service and they stated that their system is not online so call back after 30 minutes. They also do not have a way for me to download a GST invoice.Not a fan. Best to avoid in future.
I ordered the product on 12 Aug .It was delivered on 26th Aug .You take 14 days to deliver. And you expect that customer should postponed his travel and wait for the product to deliver. I was travelling when your product was delivered to my servant .Servant never opens the product .the day I reached home I opened it to discover that product is broken .I reported it to find that return window is closed .What am I supposed to do?.Atleast 1 week should be given to return or exchange the product, when you take 2 weeks to deliver.This is highly unprofessional.Will not recommend anybody to buy .I will also update on all social media to refrain in buying your products.
I had a very disappointing experience with this platform. I purchased a Heavy Ridger and Reversible Plough designed for a 7 to 12 HP Power Tiller, but it arrived with missing parts and did not function as expected. When I tried to return it, Tools Villa refused to accept the return. I strongly advise against buying anything from them.
Toolsvilla app is a scam. They took 10% of the payment, and now the app is not working. It's the worst app — completely fake. The items listed are not genuine, and even the customer care phone number is fake. The Toolsvilla team is cheating people cleverly. This is a big scam.My order no. #GS11669798 was cancelled, but I haven’t received my refund of Rs. 1760.I cancelled my order, but they never returned my money.
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Toolsvilla - India's largest online store for Power Tools, Garden Tools, Agriculture Machinery, Hand Tools, Industrial Tools, Automotive Tools, Welding machine, DIY tools and more. Cash on Delivery available. Fast Delivery.
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