Review Time
This company is a fraud. I ordered a chainsaw and received a bathroom cleaner instead. Despite providing a video of the unboxing, they refused to refund me and stopped responding to my calls and emails. This company is exploiting government subsidies and harming vulnerable workers. Authorities should investigate.
Why I rated one star .. 1. Details of products are very less . 2. Images does not cover complete product3. No product related videos4. Mostly less known company productsSo I yet not purchased any product from toolsvilla 5. I saw company reviews... mostly 1* raiting.. but i was shocked that it is unanswered by the company.. it means company is not serious about it's fame..6. Most problems are related to poor service means buyers are in trouble.. and company doing nothing or poor management 7. Delivery is a problem8. Defective products is a problem9. Return is a problem10. And the biggest problem company not doing anything significant..It's really sad
Complete fraud website. Ordered 3 no.smanual sprayer. Two were okay. One was completely defective. They are refusing to replace as 72 hrs have passed. This is a useless company and need to be reported to higher authorities for this type of fraud business.
I placed an order for a 16-litre agricultural spray machine on October 6, 2025 through Toolsvilla. Today is November 7, 2025, and I have still not received the product.I have contacted Toolsvilla customer service multiple times (around 20 calls), but every time I receive the same response — “The issue has been escalated; please wait for 24–48 hours.” There has been no real action or update so far.I was also asked to raise a support ticket via email, but even that remains unanswered. Toolsvilla continues to blame DTDC courier, whereas DTDC has informed me that the item has been marked as delivered, which is false. I have not received any delivery.This indicates a serious lack of coordination and accountability between Toolsvilla and DTDC. The handling of this order has been highly unprofessional. Toolsvilla is a fraudulent company. Stay away
This is a fraud company. They sell damaged and poor quality products. ive ordered 2 times. both time the product i received was damaged on arrival. i emailed their customer support. and sent photos of the damaged product within an hour of delivery. they later cancelled my number saying that i need to send a video of the opening of the product. Thye have poor customer service and lots of follow up. Please DO NOT use toolsvilla.com. i hope the some one takes this website down. No replacement or refund.
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Toolsvilla - India's largest online store for Power Tools, Garden Tools, Agriculture Machinery, Hand Tools, Industrial Tools, Automotive Tools, Welding machine, DIY tools and more. Cash on Delivery available. Fast Delivery.
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