toyscentral.uk

3.4
3.4 Based on 221 reviews

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Average Rating

3.4

/
5

221 Reviews

5 Star
54%
4 Star
8%
3 Star
0%
2 Star
1%
1 Star
36%

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Eadwulf Turner
Stress free experience from start to…

Stress free experience from start to finish . I would definitely use Toys central again .

5
Date of experience: Jul 31, 2025
Hannah S.
The service was as described

The service was as described, and the item was delivered safely and in good condition, very happy 😁

5
Date of experience: Mar 20, 2025
ItzBreza34
Taken money and not sent my order

I’ve had the same experience and wish I was never sent the link. Ordered a fishing drone back in January, got told they had to order it from the USA and then yesterday turned up 6 propellers in a Jiffy bag. I have emailed them and spoken on the phone and they offered me 15% refund as some of the items were delivered. It’s an absolute joke that I’ve spent £167.99 and been sent propellers with no drone no camera!

1
Date of experience: Mar 01, 2025
Eleanor Rogers
Old fashioned toys

Old fashioned toys

5
Date of experience: Feb 21, 2025
Shawn C.
Extremely upsetting

I ordered something that was almost £200 then got an email saying out of stock and offered me something that was only £20 I have gone into extreme depression over this and hope I get my refund or I will have to take you to court

1
Date of experience: Feb 20, 2025
Baron
So easy to order and delivery was quick

So easy to order and delivery was quick

5
Date of experience: Feb 05, 2025
Avoid or get scammed and have your data stolen!

This company is not UK based, the goods are coming from China, the offices are in Hong Kong. They are not subject to data protection laws and I received two phishing emails, with my data stolen from them, which looked like genuine courier updates, but were scams. They did not care, nor address the data breach. They did not address the massively delayed delivery due to delivery from China. I would not have ordered had I known, for environmental reasons as much as anything else. They misrepresent themselves, leak your data, do not take security seriously and are not answerable or bound by any legislation that is useful or protective for consumers. Avoid them at any cost.

1
Date of experience: Jan 07, 2025
Scarlett Cooper
board games.

Nice and easy to find what i was after, could of been wrapped a bit better for transit but overall happy with my order.

4
Date of experience: Jan 02, 2025
Ian Johnson
If I could give minus stars I would

If I could give minus stars I would. PLEASE AVOID this company. Items did not arrive. Promised refund twice, not received and when I involved my bank they said they could no longer issue a refund unless I told the bank to "drop" the case. Such scammers. Do not waste your money.

1
Date of experience: Jan 01, 2025
This company is a total scam

This company is a total scam. I purchased a special collector’s Hulk figure for a significant amount of money, only to start receiving random emails with links to fake tracking sites. After raising my concerns and reading the Trustpilot reviews, I realised this was all part of their scam. I've reached out to request a refund, but they are not honest at all and offer refunds in the form of vouchers. As if anyone would buy from them again. The response I got was unhelpful, and it's always just a first name with no last name, which is a huge red flag. Avoid this company at all costs! Below was one of their responses. "I would like to clarify that the offers like 10% and 15% I provided "if you still want to proceed with the order." But if you still want to cancel the order, please let me know if "Full refund in the form of a voucher + 20% additional voucher on the total order value £235.6" is feasible for you. I await your reply. Regards,ZarinaWeCare ToysCentral

1
Date of experience: Jan 01, 2025

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