Review Time
I bought an electrical item that stopped working. There is a 30 day window to find a fault in order to use your buyer protection, but this isn't good enough for electrical goods that just stop working soon after purchase. There needs to be a different warranty protection for electrical goods. I just received an automated Tradera response to 'read how buyer protection works'. I have lost 200 euros with no support from Tradera even after buying 'protection'.
I bought an electrical item that stopped working. There is a 30 day window to find a fault in order to use your buyer protection, but this isn't good enough for electrical goods that just stop working soon after purchase. There needs to be a different warranty protection for electrical goods. I just received an automated Tradera response to 'read how buyer protection works'. I have lost 200 euros with no support from Tradera even after buying 'protection'.
Received a camera lens that did not live up to sellers description. Described as perfect but was far from that.Buyers protection was purchased, so I started a dispute.Instruction to return the lens to tradera was followed and then.......Nothing happened.After some time i got a little impatient and contacted tradera. I was told to be patient.From tracking info I could see that the carrier tried to deliver the parcel without luck.More than one time.I called tradera.I was told to be patient...Now I don't even remember how many times messages was sent between me and tradera.A lot for sure.Then I was told that the parcel indeed had been received. So now I just had to be patient.Now it was up for scrutiny.More than 1,5 months from the beginning of my dispute nothing happened though.I wrote tradera.I just had to be patient..Today the box was returned at my address.Stickers said it had newer been delivered. And trust me - the address was correct.So this is a sad evidence of a company with no morale.Lies are ok.Customers are irrelevant when they don't just supply income.This makes me sick.*********UPDATE 10/5-24*****************Same lame standard reply given here.Do you think Tradera have taken the time to reply to any of the latest mails I've sent?Well... noCome on tradera!Handle the case with concrete action, and stop making these see through efforts.BTW - very convenient that the dispute dialog in my user platform has been removed. This naturally makes it difficult for me to pin point the history of your untrue replies.
Received a camera lens that did not live up to sellers description. Described as perfect but was far from that.Buyers protection was purchased, so I started a dispute.Instruction to return the lens to tradera was followed and then.......Nothing happened.After some time i got a little impatient and contacted tradera. I was told to be patient.From tracking info I could see that the carrier tried to deliver the parcel without luck.More than one time.I called tradera.I was told to be patient...Now I don't even remember how many times messages was sent between me and tradera.A lot for sure.Then I was told that the parcel indeed had been received. So now I just had to be patient.Now it was up for scrutiny.More than 1,5 months from the beginning of my dispute nothing happened though.I wrote tradera.I just had to be patient..Today the box was returned at my address.Stickers said it had newer been delivered. And trust me - the address was correct.So this is a sad evidence of a company with no morale.Lies are ok.Customers are irrelevant when they don't just supply income.This makes me sick.*********UPDATE 10/5-24*****************Same lame standard reply given here.Do you think Tradera have taken the time to reply to any of the latest mails I've sent?Well... noCome on tradera!Handle the case with concrete action, and stop making these see through efforts.BTW - very convenient that the dispute dialog in my user platform has been removed. This naturally makes it difficult for me to pin point the history of your untrue replies.
They put up 5star reviews on their products on the website to attract buyers. And what's worse they have recruitment advertising online for jobs to do them. Telling people they will earn a commission if they do them working from home part-time or full time positions.Whilst on training they will tell you to send your money trough Bidget, Remitely ( making it difficult to recover your money back) all third party apps to makeup absurd amounts of products. In order to complete 38 tasks (reviews). If you can't submit the 38 tasks "your money is stuck on that platform" and they will push you to borrow from family and friends or ask your employer for an advance on your salary just so you could go on with those tasks.Nice try Tradera.... flagging peoples reviews. I have plenty of evidence supporting what am saying in this review.
They put up 5star reviews on their products on the website to attract buyers. And what's worse they have recruitment advertising online for jobs to do them. Telling people they will earn a commission if they do them working from home part-time or full time positions.Whilst on training they will tell you to send your money trough Bidget, Remitely ( making it difficult to recover your money back) all third party apps to makeup absurd amounts of products. In order to complete 38 tasks (reviews). If you can't submit the 38 tasks "your money is stuck on that platform" and they will push you to borrow from family and friends or ask your employer for an advance on your salary just so you could go on with those tasks.Nice try Tradera.... flagging peoples reviews. I have plenty of evidence supporting what am saying in this review.
Tradera for buying and selling is a nice website. HOWEVER, there are a few issues that you need to take care of or you will suffer.1- If you are a buyer, make sure to include the buyer protection, or else Tradera can not help with a refund or anything, they simply report the buyer, and nothing more will happen (unless the seller abuses many other people, but basically for you as a buyer it will not help).2- If you are a seller:2.1- There a commission of 20% of the purchase price (up to 200kr), meaning it is not always worth selling.2.2- Something that is hidden, is that when you reach 100 products (including both active listings or unsold listings, even if it is the same product that has been restarted multiple times), then you will have to pay 10kr per listing and let me tell you within 12 days I lost 500kr without noticing. Keep in mind I had only around 20 listings, but due to restarting them when unsold, I lost a lot.Finally, do I recommend using Tradera? Take care as they are draining you with fees everywhere without knowing. Many hidden things, so proceed with caution.
Tradera for buying and selling is a nice website. HOWEVER, there are a few issues that you need to take care of or you will suffer.1- If you are a buyer, make sure to include the buyer protection, or else Tradera can not help with a refund or anything, they simply report the buyer, and nothing more will happen (unless the seller abuses many other people, but basically for you as a buyer it will not help).2- If you are a seller:2.1- There a commission of 20% of the purchase price (up to 200kr), meaning it is not always worth selling.2.2- Something that is hidden, is that when you reach 100 products (including both active listings or unsold listings, even if it is the same product that has been restarted multiple times), then you will have to pay 10kr per listing and let me tell you within 12 days I lost 500kr without noticing. Keep in mind I had only around 20 listings, but due to restarting them when unsold, I lost a lot.Finally, do I recommend using Tradera? Take care as they are draining you with fees everywhere without knowing. Many hidden things, so proceed with caution.
Definitely, my number 1 place to buy and to sell! The things that you won’t find anywhere else! And that sense of community! I love how you constantly continue to improve, the visual search, also how easy it became to make a payment and to buy the shipping labels, and 10 pictures for the listing instead of 5! However, there’s a few more things I would wish for, like adding videos to the listings, and the category for authentic vintage clothing. I hope, you can fix those one day, guys! Thank you for everything!
Definitely, my number 1 place to buy and to sell! The things that you won’t find anywhere else! And that sense of community! I love how you constantly continue to improve, the visual search, also how easy it became to make a payment and to buy the shipping labels, and 10 pictures for the listing instead of 5! However, there’s a few more things I would wish for, like adding videos to the listings, and the category for authentic vintage clothing. I hope, you can fix those one day, guys! Thank you for everything!
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
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