Review Time
What a terrible company! I bought something that not arrived, and if you want to contact the seller, you first have to identify yourself with Bank ID! What kind of madness is this?! We live in Europe, for crying out loud! Not in China or North Korea!
What a terrible company! I bought something that not arrived, and if you want to contact the seller, you first have to identify yourself with Bank ID! What kind of madness is this?! We live in Europe, for crying out loud! Not in China or North Korea!
I am a long-term seller on Tradera with over 100 reviews and significant sales volume, but my recent experience has seriously damaged my trust in the platform.I sold an item worth 5400 SEK. The shipping method was selected by the buyer through Tradera’s system I had no control over the courier choice or insurance level.The parcel was lost by the courier, and the buyer was automatically refunded in full from my account without prior discussion or approval. As a result, I have borne the entire financial loss for the item.At the same time, I received only about 150 SEK in compensation.This creates a fundamentally unfair situation:- The buyer chooses the shipping method- The platform processes refunds automatically- Yet the seller carries 100% of the financial riskEven more concerning is that a shipment with an advertised compensation limit of 5000 SEK resulted in a payout of only 150 SEK due to how the policy is applied.A system where sellers have no control but full liability is not balanced and exposes sellers to serious financial risk.Very disappointing experience, especially as a high-volume seller.
There is no seller protection on this platform.I’m writing this on behalf of a friend who is a long-term seller on Tradera with over 100 reviews and significant sales volume.He recently sold an item worth 5400 SEK. The shipping method was selected by the buyer through Tradera’s system, so he had no control over the courier choice or insurance level.The parcel was lost during transit by the courier. The buyer was automatically refunded in full, and the money was deducted directly from my friend’s account without any prior discussion.He then filed a claim with the courier and received only around 150 SEK in compensation due to how their policy is applied.This creates a fundamentally unfair situation:- The buyer chooses the shipping method - The platform processes refunds automatically - Yet the seller carries 100% of the financial risk Even more concerning is that shipments advertised with compensation “up to 5000 SEK” can result in negligible payouts in practice, which is not clearly communicated during the transaction.As a seller, he had no real ability to enforce proper insurance for a high-value item, yet is held fully liable for the outcome.A system where liability and control do not align exposes sellers to serious financial risk. This experience has made him question continuing to use Tradera for higher-value sales.Very disappointing experience.
Was good until they’ve forced sellers to use DHL- shipping from Sweden to the UK is now extortionate to a point where we may be able to continue to buy from Tradera. The prices have doubled at least.. they’ve address this issue so I’m happy to adjust my rating
Why 2 stars? Because it's unacceptable to bid for something and delivery price to increase very much from initial given price. So I give up to buy that item , of course. For the paid one still waiting for arrival 😕, it's been 4 days already and DHL it's not capable to move the s**t out of Sweden! And paid aprox 250 SEK delivery for 3 Cds.... that's crazy 🤣 Never make any business with you guys. Peace and love
Permantenly weird buyers and too little protection for seller! Buyers ruin an auction, as they bid the highest and then don't want it, and there is nothing you can do. All bids that were given over a week are gone and you have to start over completely. Despite 200kr costs for every sale? What is this money for if not seller protection????? And what happens to the 50kr that is paid for highlighting the auction. Why is there no option to offer to the second highest bidder? Why is not considered, that masses of unreliable buyers are obviously on that website. I sold only 25 things and 3 times i had some weirdo ruining it.Edit: What does that function help me after 3 days?? All bids on the same day are interesting. Also that I have to come to you to get my money back is just disrespecting on the people who pay the platform.
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