Review Time
Had some ok experience with them before but it looks like it's becoming a scammers paradise lately so be aware.And when you get scammed they literally not gonna lift a finger to help you out. That's just how they roll..Customer support really depends of who you end up with, first time was at least polite but the second time i "got lucky" with a proper Carol Beer (if you watched Little Britain, you'll get it), so i ended up doing every little thing by myself, like figuring out that scammer's personal number (you need to have this if you wanna escalate via kronofogden).So yeah, if it works it's ok, but if you get scammed you are on your own. ps. tradera, please don't write me your generic answer, you guys just don't care. end of story..from reply: When it comes to swish transactions directly to the seller I'm afraid that is something out of our control.^ yet you still have it as your legit option..
Had some ok experience with them before but it looks like it's becoming a scammers paradise lately so be aware.And when you get scammed they literally not gonna lift a finger to help you out. That's just how they roll..Customer support really depends of who you end up with, first time was at least polite but the second time i "got lucky" with a proper Carol Beer (if you watched Little Britain, you'll get it), so i ended up doing every little thing by myself, like figuring out that scammer's personal number (you need to have this if you wanna escalate via kronofogden).So yeah, if it works it's ok, but if you get scammed you are on your own. ps. tradera, please don't write me your generic answer, you guys just don't care. end of story..from reply: When it comes to swish transactions directly to the seller I'm afraid that is something out of our control.^ yet you still have it as your legit option..
A good auction site if you live in Sweden.Tradera provides a well organised and well functioning web site where I have made many good purchases and also sold a few items at auction.This would have been a five star review if it wasn't for the fact that despite buyer protection being provided by PayPal when I use their services, Tradera has decided to add an obligatory 5% surcharge (calling it buyer protection) when I pay using PayPal. This is not acceptable. A buyer protection service is included in my PayPal membership. I should not have to pay for it a second time.Update: Having seen the company's response, I'd just like to say that it's always rather embarrassing when a company tries to appeal to their customer's sympathy when trying to justify their behaviour.If Tradera cannot negotiate a suitable deal with their previous owner to allow people to use PayPal without them ending up losing money, then that is Tradera's problem and most certainly not mine. I do not appreciate being charged twice for buyer protection, particularly when spending over 5000 SEK with a business seller. 5% on 5000 SEK adds a significant extra cost that I should not have to pay and see no need for when ordering from a business seller.Either make it possible to me to decline this extra charge or remove PayPal as a payment option.
A good auction site if you live in Sweden.Tradera provides a well organised and well functioning web site where I have made many good purchases and also sold a few items at auction.This would have been a five star review if it wasn't for the fact that despite buyer protection being provided by PayPal when I use their services, Tradera has decided to add an obligatory 5% surcharge (calling it buyer protection) when I pay using PayPal. This is not acceptable. A buyer protection service is included in my PayPal membership. I should not have to pay for it a second time.Update: Having seen the company's response, I'd just like to say that it's always rather embarrassing when a company tries to appeal to their customer's sympathy when trying to justify their behaviour.If Tradera cannot negotiate a suitable deal with their previous owner to allow people to use PayPal without them ending up losing money, then that is Tradera's problem and most certainly not mine. I do not appreciate being charged twice for buyer protection, particularly when spending over 5000 SEK with a business seller. 5% on 5000 SEK adds a significant extra cost that I should not have to pay and see no need for when ordering from a business seller.Either make it possible to me to decline this extra charge or remove PayPal as a payment option.
I joined Tradera in August 2022 as a buyer and have got scammed twice since then, am I just unlucky, or is Tradera not safe at all?The first time, I was a bit doubtful because the seller was new and did not have any reviews and the item was quite expensive so I added the buyer protection in the payment and 'luckily' I got refund. Turned out the seller was a scammer.The second time, the seller had the profile up for 10 years with only good reviews and nothing seemed suspicious. I made the payment via Tradera and did not add the buyer protection. Then the person turned out to be a scammer and nearly 50 buyers got scammed (based on their negative reviews later on). I reported 'item not received' and didn't get any feedback, then I had to queue for more than 30 minutes to be able to chat with a customer staff, only to know that they would never refund just because I didn't buy the 'buyer protection'. What a ridiculous regulation! So this means that even when you get scammed on a supposed-to-be-safe website, you will never get your money back just because you don't buy protection!?Buyer protection should only be for defective items, not as described items, issues with delivery, etc. NOT for when you got scammed and never receive the items! I don't bid and buy items on Tradera to be worried and insecure all the time, feels like I'm on a lottery scheme. This also means that the Tradera system is not safe, they do not have a good mechanism to verify a seller's profile with the correct name, ID, BankID, or even bank account. And when I asked what would happen to the seller and about 50 buyers who got scammed, they replied that they took down the profile. So no criminal report to the police? no emails to all those buyers? no nothing? I cannot accept this irresponsibility. Then this makes no difference to Blocket or Facebook marketplace when buyers have to face similar scammer risks. Last but not least, Tradera, if you want to make "buyer protection" primary/compulsory, communicate it better on your website, stating very clearly that you cannot manage to keep all buyers safe from scammers. I am working with my bank and reporting this to the police to get my money back (more than 4600 SEK) and to raise this issue so Tradera has to find a much better solution to make them a safe site. And I will never ever use Tradera again.
I joined Tradera in August 2022 as a buyer and have got scammed twice since then, am I just unlucky, or is Tradera not safe at all?The first time, I was a bit doubtful because the seller was new and did not have any reviews and the item was quite expensive so I added the buyer protection in the payment and 'luckily' I got refund. Turned out the seller was a scammer.The second time, the seller had the profile up for 10 years with only good reviews and nothing seemed suspicious. I made the payment via Tradera and did not add the buyer protection. Then the person turned out to be a scammer and nearly 50 buyers got scammed (based on their negative reviews later on). I reported 'item not received' and didn't get any feedback, then I had to queue for more than 30 minutes to be able to chat with a customer staff, only to know that they would never refund just because I didn't buy the 'buyer protection'. What a ridiculous regulation! So this means that even when you get scammed on a supposed-to-be-safe website, you will never get your money back just because you don't buy protection!?Buyer protection should only be for defective items, not as described items, issues with delivery, etc. NOT for when you got scammed and never receive the items! I don't bid and buy items on Tradera to be worried and insecure all the time, feels like I'm on a lottery scheme. This also means that the Tradera system is not safe, they do not have a good mechanism to verify a seller's profile with the correct name, ID, BankID, or even bank account. And when I asked what would happen to the seller and about 50 buyers who got scammed, they replied that they took down the profile. So no criminal report to the police? no emails to all those buyers? no nothing? I cannot accept this irresponsibility. Then this makes no difference to Blocket or Facebook marketplace when buyers have to face similar scammer risks. Last but not least, Tradera, if you want to make "buyer protection" primary/compulsory, communicate it better on your website, stating very clearly that you cannot manage to keep all buyers safe from scammers. I am working with my bank and reporting this to the police to get my money back (more than 4600 SEK) and to raise this issue so Tradera has to find a much better solution to make them a safe site. And I will never ever use Tradera again.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
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At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
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