Review Time
I have been a buyer/seller on Tradera for nearly 20 years and have a fantastic rating. I have not used the site for about 1 year. Yesterday I made a bid, won the item, and immediately set about paying for it. I received a message that I must verify my identity using Mobil Bank ID before I could make payment. I do not have MOBIL Bank ID...only ID on my laptop. I have an older iPhone and the Mobil app is not compatible and cannot be downloaded. Tradera's customer chatt insists that there are no other alternatives. I have let the seller know what has happened. Now, we both, are unable to go further.
I have been a buyer/seller on Tradera for nearly 20 years and have a fantastic rating. I have not used the site for about 1 year. Yesterday I made a bid, won the item, and immediately set about paying for it. I received a message that I must verify my identity using Mobil Bank ID before I could make payment. I do not have MOBIL Bank ID...only ID on my laptop. I have an older iPhone and the Mobil app is not compatible and cannot be downloaded. Tradera's customer chatt insists that there are no other alternatives. I have let the seller know what has happened. Now, we both, are unable to go further.
The website is not running properly sometimes during auctions, which means that potential buyers can not bid or make payments. Too often changes in the tools of the website, which can be confusing to operate. But also a great platform to sell and buy with a great outreach to both sellers and buyers. Website is so far safe and no problems with crooks or people trying to embezzle.
The website is not running properly sometimes during auctions, which means that potential buyers can not bid or make payments. Too often changes in the tools of the website, which can be confusing to operate. But also a great platform to sell and buy with a great outreach to both sellers and buyers. Website is so far safe and no problems with crooks or people trying to embezzle.
Wast of time!!!!!!I registered as a professional seller and registered with my company in the UK. Everything was fine. After that, I received an email stating that I must send the documents for a company. It cost me this time to prepare my company’s documents in order to send them. I sent them and after two days I received an email stating that we do not accept companies outside of Europe. Why is the site open for registration!!! What nonsense! I wasted my time preparing the documents you asked of me, and after that, we do not accept companies outside Europe. I do not advise anyone who wants to register on this platform. It is just a waste of time and unprofessional, because there is something in the site and reality is something, and I have read all of the site’s policies.
Wast of time!!!!!!I registered as a professional seller and registered with my company in the UK. Everything was fine. After that, I received an email stating that I must send the documents for a company. It cost me this time to prepare my company’s documents in order to send them. I sent them and after two days I received an email stating that we do not accept companies outside of Europe. Why is the site open for registration!!! What nonsense! I wasted my time preparing the documents you asked of me, and after that, we do not accept companies outside Europe. I do not advise anyone who wants to register on this platform. It is just a waste of time and unprofessional, because there is something in the site and reality is something, and I have read all of the site’s policies.
My account been deactivated with no reason, when I called customer support they don't know why it's been deactivated, but the reason is I sold an Item and i refused to send it to the buyer because of your random check ( the money been blocked until the buyer will confirm receiving the item) this rule protects only the buyer and put the seller between the buyer hand. I used my right to do not sell the product anymore. So why i will be removed from tradera and I dont have any bad reviews ? I dont recommend selling on this app.
My account been deactivated with no reason, when I called customer support they don't know why it's been deactivated, but the reason is I sold an Item and i refused to send it to the buyer because of your random check ( the money been blocked until the buyer will confirm receiving the item) this rule protects only the buyer and put the seller between the buyer hand. I used my right to do not sell the product anymore. So why i will be removed from tradera and I dont have any bad reviews ? I dont recommend selling on this app.
I have reported the inadequate and unprofessional service level once earlier and I'm sad to see that I'm facing similar issues once again. Now for the last time as I am no longer willing to use the interface that beyond promises is not providing security, accountability and support for members.also please dont send the copypasted response 'sorry you had a bad experience blah blah blah' i already used enough time talking to support and you guys made it very clear that there is nothing you can and are planning to do to support the buyer even if i paid the buyer protection. its a wild west and buyers are totally at the mercy of the sellers being honest and fair.
I have reported the inadequate and unprofessional service level once earlier and I'm sad to see that I'm facing similar issues once again. Now for the last time as I am no longer willing to use the interface that beyond promises is not providing security, accountability and support for members.also please dont send the copypasted response 'sorry you had a bad experience blah blah blah' i already used enough time talking to support and you guys made it very clear that there is nothing you can and are planning to do to support the buyer even if i paid the buyer protection. its a wild west and buyers are totally at the mercy of the sellers being honest and fair.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
