trailbuiltoffroad.com

4.4
4.4 Based on 52 reviews

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Average Rating

4.4

/
5

52 Reviews

5 Star
79%
4 Star
2%
3 Star
9%
2 Star
2%
1 Star
8%

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Review Time

Omar Montero
Trail Built refuses warranty claim

Trail Built refused and ignored my attempt to file a manufacturer's limited warranty claim that addresses manufacturing defects in material and workmanship under normal and intended use.I have called multiple times and emailed back and forth to only be ignored and brushed off. Tire's official policy requires that all warranty claims be handled exclusively through the authorized dealer where the tires were originally purchased. Trail Built is an authorized reseller, so they are the correct entity to process the claim.UPDATE!After their management team reached out we were able to submit the claim. Geena was very helpful.Wished rest of their customer support were as helpful. Updated review as issue has been addressed. Tip: stay clear of cheap oversized off-road tires and stick to name brand tires.

3
Date of experience: Dec 31, 2025
Tony Blake
Great experience with order

I ordered a set of 16 inch wheels on line and they shipped very quickly and I received them in just a few days. The wheels were protected well during shipping and they had no damage when I received them. I will purchase from them again.

5
Date of experience: Dec 16, 2025
Concrete Business
too much wrong with this place to list!

I started typing up my review and it would have been so long that no one would have read it so im simply going to state the fact.. they dont do what they tell you they will! you may never get your stuff! And if you do it will be the wrong stuff!

2
Date of experience: Dec 15, 2025
Sean Harts
Great company to deal with

Great company to deal with. I purchased 5 wheels and tires from them and they came absolutely perfect! Definitely would shop with them again!

5
Date of experience: Dec 04, 2025
Eric Schmitz
First time purchasing a wheel and tire…

First time purchasing a wheel and tire combo. Trailbuilt has many options to choose from. Once order was placed, I was updated as my order moved through the process. All the tires and wheels arrived without damage. They were packaged well, and ride great.

5
Date of experience: Dec 02, 2025
Jean Paul Mansour
Awesome customer service

Awesome customer service! Made the buying process easy

5
Date of experience: Nov 28, 2025
Lawrence Johnson
Excellent customer service!

5
Date of experience: Nov 24, 2025
Joe Greenley
They had exactly what I wanted at a…

They had exactly what I wanted at a good price and with timely free shipping. Can’t ask for more.

5
Date of experience: Nov 20, 2025
Rene Fuselier
It was shipped quickly

It was shipped quickly. Carefully packed. All the parts were there. It’s performing like it said. Easy install!

5
Date of experience: Nov 15, 2025
TonyC
Can't beat the prices and speed of delivery

Shocked that set of custom wheels and all accessories arrived in days at no extra cost. Quality met expectations. Customer service excellent, order tracking from their site. Will be my first stop for any future Bronco stuff!

5
Date of experience: Nov 14, 2025

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