Review Time
I'm very grateful for the comprehension and patience of the Team. They accepted to change the first document I send with another one, in this occasion they had to wait for it some months. At the end, the translation is very good, made following all my requests.
0/5 – Unacceptably slow, charged for not done workThis was one of the worst service experiences I have ever had.I paid for an URGENT 24-hour translation.The delivery took THREE WEEKS.Three weeks for something explicitly sold as a 24-hour service.Because of their extreme delay:- part of the document was no longer needed- only 2 pages were actually translated- the remaining work became completely uselessDespite this, they:- charged me for the full job- charged me for urgency, even though it was clearly not respectedissued only a small partial refund, which they had the audacity to call a “goodwill gesture”Let’s be clear:this is not goodwill.It is charging money for services that were not delivered.The translator was slow, careless, and frankly lazy.Customer support was unpleasant, defensive, and not collaborative at all, showing zero accountability or willingness to resolve the issue fairly.If I had been informed in advance that:- they would not meet the deadline- the work would arrive when it was no longer usefulI would have cancelled the order immediately.Instead, they chose to proceed, delay endlessly, and keep money they had no right to keep.⚠️ I strongly advise against using Translayte, especially if you:- have real deadlines- are dealing with important documents- expect honesty, professionalism, and cooperationThis service is unreliable, slow, and unfair.Avoid at all costs.
Absolute scam. Translation done completely wrong, not even the correct document translated including wrong names and dates. After multiple attempts at correcting it requested a refund, was denied. Absolute waste of money and time, had to get a proper translation from a different company. Absolutely unacceptable, what if I didn’t speak one of the languages the documents were in? I would have submitted a completely wrong document that claims something completely wrong!
Fantastic service! I am truly impressed with the easiness, the quality of customer service, the quality of the job done and the speed. I needed urgent sworn translation from English to Spanish of very important documents and rather urgent and Translayte did the job stupendously well. THANK YOU! I will not hesitate to contact you next time.
Claim your business profile now and gain access to all features and respond to customer reviews.
