transpact.com

4.3
4.3 Based on 48 reviews

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Average Rating

4.3

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5

48 Reviews

5 Star
81%
4 Star
0%
3 Star
2%
2 Star
2%
1 Star
15%

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Ultan
Question with Transpact

I've just signed up with Transpact, but so far everything looks smooth so this is why it's 3 Stars.As I'm looking to sell a website, Flippa and Escrow were options - but a buyer recommended Transpact.What is a bit concerning is there's some good reviews on forum boards, but the majority of Trustpilot reviews here are made by people with only 1 review.Those with 2 reviews or more, seemed to have reviewed basic websites and then Transpact...all on the same day, only to never return to Trustpilot again.What's up with that? As seems really dubious...**14/12 I saw the reply below. Wow what a reply! I was asking about the other reviews and get a reply stating my comments aren't related to Transpect...really poor customer service!**

3
Date of experience: Oct 26, 2018
Glen Parker
I purchased a painting through an…

I purchased a painting through an auction on ArtPrice.com from an American.With this process, I was scared that I could not safely receive the painting and have my payment protected.But having used the Transpact.com system used by ArtPrice.com, I am really impressed.The escrow system allowed me to know that if I did not receive le painting, I would receive my money back.And I particularly liked the fact that the payment did not go to the seller until I has sent an additional cent from my bank account - so I was certain that my payment was protected until I wished it to be released.I would recommend Transpact.com to all art buyers and sellers.

5
Date of experience: Jul 15, 2018
Lena B.
I used this escrow service to sell to…

I used this escrow service to sell to an unknown new customer in Europe, and ensure full payment.The process was quick, efficient and extremely low cost, and I would not have had the confidence to make the sale without it.I could not find any other payment method that would give me close to the total protection that escrow offered (whilst also offering full protection to the buyer).An excellent service - cannot recommend highly enough.

5
Date of experience: Jul 03, 2018
Jamie Wilson
Just sold a website for the first time…

Just sold a website for the first time through this escrow service.Fantastic service - quick and efficient.And a price far below the competition.I'm going to use them in the future.I was a bit wary of using them at first due to their low price, but I checked them out and they really have been trading for years (check the UK's FCA website), and they are a successful escrow company used by many.Glad I did.

5
Date of experience: May 11, 2018
Donald Fisher
Think seriously before using

Seriously, don't bother unless you are an expert at writing legal conditions as they will just void your transactions. Mine was voided following being told to forward funds to which they charged a voiding fee to return. Not a lot of help is given on the site to write conditions which will be accepted.In answer to transpacts answer. One of the people was certainly not a fraudster. Following the first voided transpact no mention was made of the real reason why it was voided which made it very difficult to know what was really wrong. If I had been told that I needed to specify the item at that point it would have been a lot easier for all concerned.The second was voided following Transpact saying it had been accepted by the seller and led me through the payment to Transpact before telling me that it was again voided. Transpact even charged me then to send me my money back. Transpact say that they told me then to make a new Transpact to include the item details, they did not, they just told me that I can make another transpact using the money already sent to them.I take great exception to the intimation that one of the parties was "a fraudster" this is slander in my view. So, Transpact did not do it's job, it made a small profit from keeping part of the money sent in good faith.My name is not fake, it is a stage name of Equity which my Facebook account is under and having logged on here through Facebook that is the name that was given. If anyone wants to know my real name it is Colyn Vickers. What does that say about the review? It says it is fact. I really think Transpact needs to get it's customer service in order and stop making wild accusations before knowing the facts.Update. This reviewer will not be contacting transpact again to discuss anything, the damage has already been done due to the belligerent reply to a review and inaccurate accusations against a customer. I will never use or recommend Transpact again.

2
Date of experience: Apr 29, 2018
Alistair C.
Transpact.com is a scam!

People, be very careful of using transpact.com. Transpact.com is a scam, they just scammed me and the buyer I was associated with. I tried to sell my website on there for $9000, Transpact gave the buyer such a hard time, they withheld the funds to gain interest for their own benefit. The refuse to refund the buyer or to release the funds to me, because they are creating steps as they go along. Transpact.com is a scam, they will try and withhold your funds as long as possible they either gaining interest or they run some shabby borrow and lend service where they use your money for financial gain. This business is solely run by a scammer named colin.

1
Date of experience: Feb 28, 2018
_HardGame726_77
I love this company.

I love this company.It enables buying and selling with total confidence, knowing you will get exactly what you were promised.Make sure you set the escrow conditions appropriately.Just used again for some Roger Waters, Hyde Park tickets. Great and immediate service.

5
Date of experience: Feb 23, 2018
Tod Brooks
Best escrow service for domains.

Best escrow service for domains.The speed of Transpact.com was superb, and much faster than my experience of using other escrow companies.A great service, and lower cost as well.

5
Date of experience: Oct 31, 2017
Vernon Hughes
Solid Payment Protection.

Sold a painting I owned to a company I found on the internet for some needed revenue.That company insisted that we used Transpact.com to protect us both during the transaction.I must say it is a great service, as Transpact protected me and enabled me to send the painting knowing that I was sure to receive payment. At the same time, the company buying the painting was also fully protected by the service.Just ensure you get the escrow conditions right - if you do, you have total 100% payment security.This service can enable all sorts of transactions.

5
Date of experience: Aug 29, 2017
Vera Reed
Essential protection for buying and …

Essential protection for buying and selling domains.The only escrow service that allows you to set full protection for yourself (or the protection level you require).And lower cost than its competitors, but a smoother,easier process (you do need to go through a one-off ID verification if you use regularly).

5
Date of experience: Aug 07, 2017

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