travel-blue.com

5
5 Based on 61 reviews

Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 o...

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Average Rating

5

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5

61 Reviews

5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

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Henry Villar
Excellent customer service

My wife bought a suitcase in Brazil for travel to Europe. On arrival in Portugal it was missing a wheel. Contacted customer support hoping to get the wheel fixed while in Portugal or Spain. They were very helpful and had their Iberian branch send a suitcase, albeit smaller than the original, to our address in Spain together with a small gift.Glad to see there are still companies with functional and attentive after-sales customer support.

5
Date of experience: Nov 07, 2025
Henry Villar
Excellent customer service

My wife bought a suitcase in Brazil for travel to Europe. On arrival in Portugal it was missing a wheel. Contacted customer support hoping to get the wheel fixed while in Portugal or Spain. They were very helpful and had their Iberian branch send a suitcase, albeit smaller than the original, to our address in Spain together with a small gift.Glad to see there are still companies with functional and attentive after-sales customer support.

5
Date of experience: Nov 07, 2025
Renata do Amaral
Amaizing Customer Support!

Amaizing Customer Support!Thanks to Mille and Travel Blue Team in Brazil for being so quick, helpful and attentive in order to solve my request to repair my damaged luggage.I strongly recommend Travel Blue.

5
Date of experience: Nov 04, 2025
Renata do Amaral
Amaizing Customer Support!

Amaizing Customer Support!Thanks to Mille and Travel Blue Team in Brazil for being so quick, helpful and attentive in order to solve my request to repair my damaged luggage.I strongly recommend Travel Blue.

5
Date of experience: Nov 04, 2025
Vera Chen Liberman
My pillow had a defect after one-trip…

My pillow had a defect after one-trip use and the customer service is superb in handling the replacement warranty request! I’m now super happy with my travel pillow!

5
Date of experience: Oct 30, 2025
Vera Chen Liberman
My pillow had a defect after one-trip…

My pillow had a defect after one-trip use and the customer service is superb in handling the replacement warranty request! I’m now super happy with my travel pillow!

5
Date of experience: Oct 30, 2025
Louise Baltzer
I love this company!

I love this company and their products. Bought a neck pillow many years ago at an airport, which I came to love... and when I later had a son he became so attached to this pillow, and uses it like his "teddy bear", it comforts him and he sleeps with it every night. After several years of being used intensely by my son, the pillow was quite worn out, so I wanted to buy him a new one. I panicked when I couldn't find any place to buy it, so in the end I contacted Travel Blue directly to ask if they could help me. They were quick to answer and my desperate search all of a sudden turned into the most lovely experience I could ever have hoped for. They were so incredibly kind during the email conversations we had, and now I have 4 pillows on the way and my little boy is set for life in regard to his "best friend". A big thanks goes out to Travel Blue, and especially Karin Christgau for her kindness and help ❤️

5
Date of experience: Oct 29, 2025
Louise Baltzer
I love this company!

I love this company and their products. Bought a neck pillow many years ago at an airport, which I came to love... and when I later had a son he became so attached to this pillow, and uses it like his "teddy bear", it comforts him and he sleeps with it every night. After several years of being used intensely by my son, the pillow was quite worn out, so I wanted to buy him a new one. I panicked when I couldn't find any place to buy it, so in the end I contacted Travel Blue directly to ask if they could help me. They were quick to answer and my desperate search all of a sudden turned into the most lovely experience I could ever have hoped for. They were so incredibly kind during the email conversations we had, and now I have 4 pillows on the way and my little boy is set for life in regard to his "best friend". A big thanks goes out to Travel Blue, and especially Karin Christgau for her kindness and help ❤️

5
Date of experience: Oct 29, 2025
Josh Ang
Went above and beyond

Went above and beyond. Customer service addressed my after sales concerns about some defects

5
Date of experience: Oct 27, 2025
Josh Ang
Went above and beyond

Went above and beyond. Customer service addressed my after sales concerns about some defects

5
Date of experience: Oct 27, 2025

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Business Details

  • Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business.

    Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now.

    Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.See more

  • email customersupport@travel-blue.com
  • call 0845108858802083813811
  • language https://travel-blue.com

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