Review Time
After I wrote bad reviews, the Company send my a guarentee of a refund. The money still isnt on my account. So please read my earlier reviews, stay away from this Company. If they only delivered what promised, I would erase it all. But its all talk, no action. Do not trust this Company. I have a mail from the Company, promising to refund, but never happend. Regarding booking no 12365226431
Crapy company with lousy service, only the stupidest of chat bots and when you finally get to talk to a person its someone on a call center with no actual possibility to change anything. High commission and low refund even if you pay extra for refundable tickets. It's a one sale company.I´ll file a complaint with the Swedish the consumer ombudsman, but I doubt this kind of company will care. Avoid at any cost!
I have still to receive my money/refund. I do not recommend travelling with travellink. Their costumer service is nonexistent. It has been over 6 month. We travelled in august, and one of our flights got cancelled because of a typhoon. I have contacted the airline directly, however I have to get my refund through travellink. Travellink is aware of all this, and still does not ensure, that I get my refund.
Do NOT use Travellink Do NOT use Travellink . They are scammers and criminals. My flight was cancelled by the airline. I did not get any notification from Travellink . They have not paid my refund yet. Reading through the reviews here, it is clear that I most likely will never see my money again. How can a company be allowed to operate like this? They are criminals.
Too bad I cannot give zero star. Useless app (it processed a refund request that I never submitted!) and useless chat service. The agent I was chatting with was totally incompetent; after I explained to her the problem with the fact that one of my flights had been cancelled by the airline, she responded after 5 min: "I am sorry to inform you that one of your flights had been cancelled by the airline!!! Really!. She kept writing "I am sorry with the inconvenience" (she wrote it at least 5 times). Goodbye Travelink. I will never use them again
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