Review Time
My flight was cancelled on May 31st 2024. I tried contacting the arline (Lufthansa) but did not receive an answer during all these months (we are in January 2025). I found TravelRefund online and I relied on their service. I gave them the necessary information to build the case and they managed to get me a 175€ refund.You won't receive the refund immediately, mine took 8 months. But I'm guessing this is the time it takes to win the case. I strongly recommend TravelRefund. Throughout the whole process, they always kept me updated on how the case was proceeding, reassuring me that they were still working on it. And finally they managed to get it, so thanks:)
Made a complaint for compensation and they were frequently sending emails telling the airline wasn’t responding.Meanwhile I contacted another company for the same and I got the amount refunded. Now travel refund got a reply from airlines telling they have already transferred the amount to the other company’s account . And I have been emailed by travel refund that I owe them a whopping amount of 330€ without doing nothing. And they threatened me that if I don’t pay, they would contact some debt collection company. Unprofessional and irresponsible.
I have 3 cases going on with the TravelRefund team, we have recently got compensation for one of the cases. In the course of the case, customer service was sufficiently answering all my questions and concerns. Eventually, they successfully finalized the case, thanks for all and I wish the same good final for the other cases.Best regards,
After KLM completely destroyed my family vacation to Asia, Travel Refund arranged compensation of EUR 1300. The 7 month delay is further proof that faceless companies like KLM care nothing about doing the right thing. My communication with Travel Refund has been completely painless and precise. Never hesitate to make airline companies compensate you for any inconvenience at all. Travel Refund worked very well for me. I hope I don't need you again but if I do, I'll be in touch.
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If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation.
Many passengers lose money because airlines either reject claims or fail to inform you about your rights.
Your right to compensation is guaranteed by EU Regulation 261/2004, and at Travelrefund we are on your side – we handle the entire process and we are specialists in securing the compensation you are entitled to. You save yourself the hassle and we follow your case all the way to the door.
Check your case for free at www.travelrefund.com – it only takes a few minutes!See more
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