travelrefund.com

4.1
4.1 Based on 200 reviews

If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation. Many passengers lose money because airlines either reject claims or fail to inform you about your rights. Your right to compensation is guaranteed by EU Regul...

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Average Rating

4.1

/
5

200 Reviews

5 Star
71%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
20%

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Review Time

Chris Anderson
Nice assistance

They did a great job even though the flight was from a long time ago. Besides, they did not give up in the middle when there was no reply from the airline for such a long time. It really saved me a lot of time to argue with the airlines.

5
Date of experience: Jul 31, 2023
Martina Brown
Simply Professional and Effective

It was so user-friendly to go through the processes, I got it done in 10 minutes. I was informed every time there was an update on my issue and I got it refunded after multiple attempts which I highly appreciate. I didn't even think I held a strong case but there we go, I got my 280 EUR back!

5
Date of experience: Jul 28, 2023
Rhoda Price
I wanted to express my heartfelt…

I wanted to express my heartfelt gratitude for helping me obtain the compensation for my flight delay. Your support has truly made a significant difference, and I am extremely thankful to you. It's wonderful to know that there are organizations like yours that are dedicated to advocating for passenger rights. Once again, thank you so much for everything you do! I will always ask you for help thank you!

5
Date of experience: Jul 08, 2023
Gideon B.
This is Scam and all positive review they re doing for their self..

Case number:29172Over 5 month I can't get my money from Travelrefund.com...Travel airline company wrote me that it was fully paid..All what they re doing just lying for customers to make more customers and more money..After few month Alma Travelrefund told me that aircompany doesn't responded for them and they re going to close my case..NEVER fill up and USE THIS SWINDLERS application form and SCAM GANG company THEY WILL CHEAT YOU..!

1
Date of experience: Jun 30, 2023
Babette Walker
It took 9 months

It took 9 months, we have already forgotten about some compensation. So it was a nice surprise. We can only recommend the services of TravelRefund.

5
Date of experience: Jun 16, 2023
Osric Morgan
Very helpful

They kept persisting on my behalf and checking in with their process and progress.

5
Date of experience: Jun 16, 2023
BIG NO NO!

This is usless company! 11 months couldn't close simple case worth 400€, They were illude me for 11 months where people from my flight got money after 2 weeks of the flight. Airline didnt want to pay me money sending me to my legal representative which was gues who: TRAVELREFUND. After releasing them from being my representative due to not being able to collect my money, I got my money from the airline after 2 weeks. This is a BIG NO NO! for this company. They blocked my oryginal email as well so I couldn't post my opinion about them.

1
Date of experience: Feb 22, 2023
Emily Price
The airline gave me a negative response…

The airline gave me a negative response so, I contacted TravelRefund and they were able to solve everything for me.

5
Date of experience: Feb 17, 2023
Cathleen C.
Customer service was always available

customer service was always available(real people/ not bots!)and all ended well despite the airline being very reluctant and having already rejected any refund reqest by my travel agent and myself

5
Date of experience: Feb 10, 2023
Timothy H.
With limited action from my side

With limited action from my side, the company has managed to win me a refund of 300 dollars.

5
Date of experience: Jan 18, 2023

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Business Details

  • If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation.

    Many passengers lose money because airlines either reject claims or fail to inform you about your rights.

    Your right to compensation is guaranteed by EU Regulation 261/2004, and at Travelrefund we are on your side – we handle the entire process and we are specialists in securing the compensation you are entitled to. You save yourself the hassle and we follow your case all the way to the door.

    Check your case for free at www.travelrefund.com – it only takes a few minutes!See more

  • email info@travelrefund.com
  • call +4582828585
  • language https://travelrefund.com

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