travelrefund.com

4.1
4.1 Based on 200 reviews

If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation. Many passengers lose money because airlines either reject claims or fail to inform you about your rights. Your right to compensation is guaranteed by EU Regul...

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Average Rating

4.1

/
5

200 Reviews

5 Star
71%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
20%

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Review Time

Melina Powell
Worst company ever

Worst company ever, after 1.5 years they told me, they are unable to fight this case.

1
Date of experience: Mar 17, 2025
kioubie54445
Not perfect, but quite good

The process and communication are tedious, but they get you the money. Very recommended.

4
Date of experience: Mar 13, 2025
I had a fantastic experience with…

I had a fantastic experience with TravelRefund. After my flight was delayed for over four hours, I wasn't sure how to claim compensation under EU regulations. TravelRefund made the entire process simple and hassle-free. The team was professional and kept me updated regularly. Within a few weeks, I received my compensation, and the service fee was reasonable for the convenience they provided. Highly recommend this service for anyone dealing with flight disruptions!

5
Date of experience: Mar 13, 2025
Clayton
Great and fast

Great and fast, we got the refund! :)

5
Date of experience: Mar 13, 2025
Sc3rmonky
Very good service I recieved my refund…

Very good service I recieved my refund from this amazing site

5
Date of experience: Mar 13, 2025
MrApoq85
Scam

Scam, they said i got my refund and to give them my bank information. Nothing received.

1
Date of experience: Mar 11, 2025
Emily Scott
Determined and resourceful inseeking compensation

Travel refund did not give up their quest for compensation due to us because of a cancelled flight, which ruined our holiday. It took a long time but they fought the case and finally won.

5
Date of experience: Mar 11, 2025
Dobie Wilson
Exceptional service!

After submitting the initial compensation details and request, I received timely updates throughout the process until payment was completed. The service was professional, transparent, and of the highest quality—truly appreciated!

5
Date of experience: Mar 10, 2025
Bramwell L.
It took years, and i gave up...

It is some years ago now and i gave up on the case, but a review i still in order though. I was scheduled for a flight, and the flight was cancelled and i was eligible for a refund. I googled, and found that travelrefund would handle the hassle for me. Great deal i thought, so i submitted the details and waited patiently. I followed up, but nothing happened and communication was sparse or lacking at best. At some point the case simply disappeared without a sound. When i requested all communication to be made available to me so that i might have dealt wioth the case myself, i was told they would now handle it. I still heard nothing and had to give op. I figured it is a company that can handle the easy cases in an automated manner, but is unable to follow up or handle anything that needs work. I dont know, but fact remains. I got nothing. Neither money, feedback nor answers. I have been disappointed and angry, but mostly just a bit bitter that i went against my first instinct and handed it over to travelrefund

1
Date of experience: Mar 09, 2025
Idilion40
The best experience possible!

5
Date of experience: Mar 07, 2025

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Business Details

  • If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation.

    Many passengers lose money because airlines either reject claims or fail to inform you about your rights.

    Your right to compensation is guaranteed by EU Regulation 261/2004, and at Travelrefund we are on your side – we handle the entire process and we are specialists in securing the compensation you are entitled to. You save yourself the hassle and we follow your case all the way to the door.

    Check your case for free at www.travelrefund.com – it only takes a few minutes!See more

  • email info@travelrefund.com
  • call +4582828585
  • language https://travelrefund.com

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