Review Time
Every time I search for something very specific like beaches in Amsterdam. Trip advisor pops up with a brilliant title like 15 best beaches in Amsterdam, perfect I think. Then I click on it and it brings me to " outdoor activities " not one article about beaches let alone 15. What's the deal with that?
This site does not contain real reviews from customers since their censorship favors their partner hotels or restaurants. I have been greatly deceived by trip advisor in the last 2 years where I felt duped by their recommendations.
Trip Advisor gives businesses the opportunity to list, which I am appreciative of. But that's about it. When you need help changing the name of your business you have to remove and then add the new name. This causes you to loose your status and algorythmic success. I had some questions to ask them concerning my fears as a business owner. They give you this number to call (781) 800-5000 but it is just a recording sending you to a never ending website of hours of searching for help at their designated site instead of getting the task expediated as they say in their recording. Also, you are sent to a 3rd party platform to write what's wrong called, "pissedconsumer" which I find derogatory and shows that they are already labeling me as a problem instead of just helping me. Unlike tourist platforms like airbnb, vrbo and business platforms like wix.com, which have excellent customer service and don't punish you for having important questions and frustration for already spending hours trying to resolve the issue, Trip Advisor has showed us how they really feel about working with those of us who are enriching the lives of millions.
I would have given them zero if possible. I have 2 properties advertised on their website. With the pandemic renting them out has been dire for 2 seasons. I was communicating with someone who wanted to book for 15 nights. In the meantime another enquirer wanted to book instantly. I am disabled and my hands shake so I inadvertently accepted the second booking for only 7 nights. Both bookings were on their site but the 7 night was consumed by the longer booking. To cancel the smaller booking they charge me £120 which is not negotiable. There seems to be no latitude when you make an honest mistake and you have to phone the USA to speak to someone.
I find Trip Advisor excellent, and my “go to” site for reviews. I have written nearly 500 reviews over 10 years. However, it is impossible to contact them if there is something wrong with a listing. It should be so easy to allow a member to just email in to suggest an amendment.
I’ve stopped using them completely. Booked through their platform, the owner cancelled the booking a few hours ahead of arrival at the busiest time of the year. They were not helpful at helping us find what we needed, all they did was to send across a list of the first places that popped up which anyway could have been done. They don’t verify rentals, nor are customers protected from last minute cancellations which basically means you could be on the streets.
LEONARD was so WONDERFUL with Me !!!!! Was rattled & boggled with My 'Newbie' TRAVEL Reservations ; yet, Leonard was PROFESSIONAL +PATIENT +KIND +COMFORTING +EFFICIENT, indeed !!! I am truly GRATEFUL, as these RESERVATIONS were for My Eldest Daughter's 40th. BIRTHDAY celebration !!!!! =)
Claim your business profile now and gain access to all features and respond to customer reviews.
timelesspuglia.com
boothcentral.com
perfectrolex.io
iapcollege.com
yerbamatero.com
bluefangsolutions.com
stormgrowthgroup.com
houseofchristine.dk
getmindfulhealth.com
freearb.in