trustly.com

2.8
2.8 Based on 201 reviews

Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment i...

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Average Rating

2.8

/
5

201 Reviews

5 Star
37%
4 Star
6%
3 Star
3%
2 Star
8%
1 Star
46%

Filtered Reviews

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Review Time

Jace
2h after my contact with Trustly

2h after my contact with Trustly, my issue with the seller was sorted. Dunno if that was due to Trustly's direct involvement, or sheer coincidence, regardless, support was prompt and no guesswork was necessary.

5
Date of experience: Jul 31, 2025
Velma Wright
Paid through Trustly for Air France…

Paid through Trustly for Air France Ticket and now my money is stuck for 60 days

1
Date of experience: Jul 31, 2025
GROSFUN35
Great precise service :)

Great precise service :)

5
Date of experience: Jul 29, 2025
Estelle Parker
Fast and helpful

Fast and helpful

5
Date of experience: Jul 29, 2025
Charlton Bell
There ist no Information why they…

There ist no Information why they checked me.They should write something like “Becouse you did … we had to check your address”

1
Date of experience: Jul 29, 2025
Amber
The contact with the company was very…helpful.

The contact with the company was very helpful. I have gotten my money back and all the informations I needed was given on the E-mail. Thank you!Geovania

5
Date of experience: Jul 28, 2025
CE73
Fast customer service.

Fast customer service.

5
Date of experience: Jul 28, 2025
Spartan_Lucas
Fast transfer.

Fast transfer.

5
Date of experience: Jul 28, 2025
Rogers S.
Still not able to use after paying off

Still not able to use after paying off. The debt which y’all acknowledge has been paid in full.

1
Date of experience: Jul 26, 2025
Kxah84
I got the problem solved pretty fast.

5
Date of experience: Jul 25, 2025

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Business Details

  • Trustly makes it easy for consumers across Europe to pay online directly from their bank accounts. Using your familiar online banking login details, you can choose which account you wish to pay from and verify the purchase. Trustly is a licensed payment institution authorized and supervised by the Swedish Financial Supervisory Authority. It’s simple, safe and convenient for consumers and merchants alike.See more

  • email https://www.trustly.com/support
  • language https://www.trustly.com/support

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