Review Time
Since we work with Truvi our apartment is covered for guest damages and theri vetting tool makes sure that our property is treated well by our guests. I can only recommend it to hosts and guests alike. Absolute piece of mind for both parties that makes stays hassle-free.
Since we work with Truvi our apartment is covered for guest damages and theri vetting tool makes sure that our property is treated well by our guests. I can only recommend it to hosts and guests alike. Absolute piece of mind for both parties that makes stays hassle-free.
My wife used my app to book a property stay in Bath with some friend, all over 60 yo. I was then prompted to provide security information before the booking could be confirmed. Once I'd done that I was then told I had to pay £35 damage waiver. I assumed this was to be returned once the trip had been concluded and no damage had occured, but no, the money has now gone. This is sharp practice and I am complaining to Booking.com and will also complain to Google pay. This should not be allowed and is a scam. DISGRACEFUL. As if a bunch of older ladies would cause damage without rectifying them. Furious
We’ve been using Truvi at JOIVY for a few years now and they’ve been great to work with.The team is really competent, proactive, and easy to deal with — quick responses, practical solutions, no drama. On the insurance side, they’ve been a real safety net for us and it genuinely helped us growth with more confidence. It also made life easier for our teams because the claims process is much smoother even when you’re handling things at volume.They’ve also kept improving year after year, which says a lot. Thank you guys
The biggest scammers in the industry. Their sales process is based on false promises and lies to get you to sign up. Once you sign up, they will find any way to deny coverage. They take weeks…months? To look at claims and they’ll depreciate items down to nothing. Run far away from Truvi! Liars & thieves
Scamming company do not trust, avoid unhappy experiences if u saw your booking involving this garbage company but pick another room. They will over charge you for anything like room insurance up to 200 gbp which is ridiculous since the one who rent out the room won't give u back the money if they decides not to.
Every time I press submit after entering my details I get a maintenance window. Tried different browsers, no different. The anxiety about not getting this before I can access my rented property is excruciating, it being a Friday afternoon and a weekend booking. Agents involved won't help. This has been going on for days! Ridiculous, don't use this service!!
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Truvi helps vacation rental property managers screen guests and protect properties across all booking channels. Screen every booking in seconds, get transparent risk intelligence, and resolve damage claims in days instead of weeks.
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