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twilio.com

twilio.com

2
2 Based on 425 reviews

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. Yo...

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Average Rating

2

/
5

425 Reviews

5 Star
18%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
70%
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Review Time

Muriel Reed
Twilio video - mixed review

Twilio video is easy to integrate, but doesn't work well, esp the echo cancellation. The tech support is not of much use for video. The sales team does not respond at all for an enquiry. So, the product vision is good, but execution sucks.

3
Date of experience: Nov 18, 2016
Shahaf
Fantastic service

I've been using Twilio for more than 4 years. Their service is solid and reliable. I love that they are continuously innovating. I highly recommend them.

5
Date of experience: Nov 18, 2016
Chip Ross
Great service and easy implementation.

It was very easy to implement with our application. Only complaint is the send speed of the SMS if you don't have a shortcode. A send rate of 1 per second is a bit slow when you have thousands of messages to send. But other than that the service is great.

4
Date of experience: Nov 18, 2016
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Earl Coleman
Great but hopefully cheaper

Twilio delivers excellent documents and services. However, compare to other local Hong Kong competitors, the price is significantly higher in terms of sending SMSs out.Hopefully Twilio will drive the price down in the future, so that users feel the value of the service is higher.

4
Date of experience: Nov 18, 2016
DS
Throughput of SMS is not sufficient for anything other than casual messaging.

1 SMS per second and the only way to increase this is to lease additional lines! Twilio is cheap hotchpotch of retail cellular accounts wired together then marketed as an enterprise service.

2
Date of experience: Nov 18, 2016
Jeremy Patterson
Great innovators, some growing pains

Twilio innovates quickly. We've noticed some growing pains as they expand.

3
Date of experience: Nov 18, 2016
Dean Balogh
Good Services

5
Date of experience: Nov 18, 2016
Lindor Fisher
Best support on the planet

I literally have no idea how they have time to provide such a high level of tech support. Mind boggling. Their service is outstanding! Utterly. Eclipse.dj

5
Date of experience: Nov 18, 2016
JM
Satisfactory

If the documentation becomes simpler, it will be great!!

5
Date of experience: Nov 18, 2016
Tracy Coleman
Its a great vompaney , customes service 24/7 , great service

Its a great vompaney , customes service 24/7 , great service , working well in all countries wich i use it for , i advice Twilio for all mobile app owners

5
Date of experience: Nov 18, 2016
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Business Details

  • We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

  • email jmeyer@twilio.com
  • call 4153902337
  • language https://www.twilio.com

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