twilio.com

2
2 Based on 425 reviews

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. Yo...

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Average Rating

2

/
5

425 Reviews

5 Star
18%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
70%

Filtered Reviews

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Review Time

Jess Foster
No customer service

Great Set of APIs. Much more expensive than their competitors. Costs thousands to be able to speak to a person when help is needed.

3
Date of experience: Nov 18, 2016
Rental0942
Very Satisfied!

I'm just a basic user but Twilio has been easy to use and helpful to my business.

5
Date of experience: Nov 18, 2016
Alistair Rogers
Texting

We only use the texting feature of your services to communicate with parents about cancellations with our soccer program. We've never had any issues or problems with your services.

5
Date of experience: Nov 18, 2016
Paulina
System works!

The Phone numbers work and it is a very inexpensive way to do online phone numbers.

4
Date of experience: Nov 18, 2016
ParereSincera
Excellent Service

Great service.

5
Date of experience: Nov 18, 2016
Twilio performance review

Twilio is a great tool that is easy to plug into a solution and provides tremendous value due to its consistent performance in low bandwidths.The Video quality is truly HD and voice quality is good.Strongly Recommend Twilio.

5
Date of experience: Nov 18, 2016
Excellent company, no issues with the services

Excellent company, great products and support. No issues at all

4
Date of experience: Nov 18, 2016
Taran Anderson
Robust Platform

The Twilio platform is very reliable and provides support needed to build great products.

4
Date of experience: Nov 18, 2016
Sydney Walker
Twilio review

Twilio is a fascinating company with a great API that is simple, yet powerful. Documentation is adequate and abundant. My only complaint, albeit minor, is the lack of feedback on the short code approval process. There are long periods of silence and no one will answer your emails when inquiring as to the status of the process. There may not be much information that transpires between Twilio and the Telcos, but that shouldn't stop the communication between Twilio and their customer.

4
Date of experience: Nov 18, 2016
Minna Wilson
Could use more help ...

Nice tools and so much more to learn. If we had more active coaching we would use more tools. Very interested in transcripts, keyword summaries, Watson and doing more.

4
Date of experience: Nov 18, 2016

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Business Details

  • We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

  • email jmeyer@twilio.com
  • call 4153902337
  • language https://www.twilio.com

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