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twilio.com

twilio.com

2
2 Based on 425 reviews

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. Yo...

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Average Rating

2

/
5

425 Reviews

5 Star
18%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
70%
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Review Time

Reggie Fisher
Twilio is awesome

I rely on Twilio for telephone conferencing. They are reliable and the rare times there is a problem support is outstanding.

5
Date of experience: Nov 18, 2016
Rendell
Great concept, but hard to setup on your own

Wish there was better access to support. It's very customizable, but challenging to set up without help.

3
Date of experience: Nov 18, 2016
MonsterGolden
Our business wouldn't exist without Twilio

Textline helps companies communicate with their customers using text messaging. Twilio is a key ingredient of our service.

5
Date of experience: Nov 18, 2016
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Antena314
Support communication is challenging

Relatively few problems but understanding how to correct those when they happen are challenging with the confirmation/receipt email and then the follow up process.

3
Date of experience: Nov 18, 2016
Mindi Lewis
Very happy

I have been using Twilio services for the past 4-5 years and I am thoroughly happy with them. Not to mention the amount of money I have saved with them. A super fantastic company!

5
Date of experience: Nov 17, 2016
Robin300404
Not the cheapest, but probably the Best!

I have been using Twilio for a few years. I have a small business that markets web based software for package tracking and resident notifications for condos in downtown Chicago. I have experienced almost zero downtime or lost messages. We are not a big client, we only send about 75,000 text messages per month and maybe 7,000 voice messages per month. Any issues I have had that have been submitted get a very prompt response and the same code if enough to get anyone up and running.My vote of 5 starts!

5
Date of experience: Nov 17, 2016
Nick
Great

Recommended

5
Date of experience: Nov 17, 2016
Sienna Durand
Love

We love twilio!

5
Date of experience: Nov 17, 2016
Arthur Walker
Great Service for SaaS

As a Proposal Software, analyitcs and notifications are key to our clients success. Getting those to clients in a timely manner by way of SMS messages helps our clients know when a proposal is viewed, downloaded or electronically signed. Through Twilio's easy-to-use API, our application sends SMS notifications to our customers in real-time. The integration was simple and took no time. We hope to take advantage of more offers and options Twilio has to offer.

5
Date of experience: Nov 17, 2016
Madeleine Howard
Good product, market price.

Transparent, you know what your getting and what it is going to cost. No surprises.

5
Date of experience: Nov 17, 2016
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Business Details

  • We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

  • email jmeyer@twilio.com
  • call 4153902337
  • language https://www.twilio.com

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