Name: uk
Telephone: 000000000
Rating: 4.1

Abi Guest

Lennon was extremely helpful

Lennon was extremely helpful - with a concert the same day and issue with accessing tickets he understood the problem and resolved it smoothly and efficiently.

Date of experience: Sep 30, 2025

Amy Dalby Guest

6 months ago

Kat was really great helping me today

Date of experience: Sep 30, 2025

Sally Cliff Guest

6 months ago

Extremely helpful with booking my…

Extremely helpful with booking my tickets

Date of experience: Sep 30, 2025

Vladimir Guest

6 months ago

Why wait to tell The event is sold out!?

Spend 10 min in a waiting room to learn there are no tickets available for the date. AXS, are you serious? Or just stupid. Check for another date - back into the waiting room for another 10 min. Ok, you are stupid! Good buy now.

Date of experience: Sep 30, 2025

Alastair Barton Guest

6 months ago

Kat was excellent

Kat was excellent , responded quickly and efficiently to my query. Sorted it no fuss , excellent start to finish

Date of experience: Sep 30, 2025

Mike Grant Guest

6 months ago

Really helpful and professional

Really helpful and professional. Helped deal with my issue. Would recommend using AXS as a ticket provider.Cheers Ben!

Date of experience: Sep 30, 2025

Chloe Guest

6 months ago

Seat relocation

Very quick response time, seats got relocated last minute due to production changes, Farren was able to let me know my new seats and was able to reassure that my new seats are perfect 🙂thanks again!

Date of experience: Sep 30, 2025

aeris covington Guest

6 months ago

Amazing Service

the person was very patient and helpful, using kind language that didn't feel like I was being rushed! Great help

Date of experience: Sep 30, 2025

Steve G Littlemore Guest

6 months ago

Live Chat with AXS agent Anizya

Having eventually got to LIVE CHAT UK I began my chat with Anizya, They were so helpful and resolved my issue fully.

Date of experience: Sep 30, 2025

KatElrae Guest

6 months ago

I wish all customer care experience could be like this

I wish all customer care experience could be like this.I was surprised and grateful that with one simple message explaining the problem I was replied to quickly and the problem was looked into and solved within a couple of hours. Thank you.