uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Steffa
Clear communication and helpful

5
Date of experience: Oct 01, 2025
Lynn Davies
Lennon was very helpful and located my…

Lennon was very helpful and located my missing tickets for me.

5
Date of experience: Oct 01, 2025
Jo Brennan
Anizya was very helpful and recified my…

Anizya was very helpful and recified my issues swiftly

5
Date of experience: Oct 01, 2025
Accessing customer service isn’t easy

Accessing customer service isn’t easy, but it’s so worth it when you do!! Adam helped me so much when I’d bought additional tickets for an event in error and was hundreds out of pocket. I’m so grateful for the swift assistance, thank you again!

5
Date of experience: Oct 01, 2025
Kate Shore
Milad helped identify that our IP was…

Milad helped identify that our IP was being blocked so we were unable to purchase Brian Cox tickets - we would never have thought this could be an issue - so thanks for all your help!

5
Date of experience: Oct 01, 2025
Annie Burnett
Chasing Tickets and Good Advice Given

Chatted with Kat today re tickets I'm expecting for Sat 4 October. She explaned very well how the App works and what to expect, hopefully her advice is accurate!

5
Date of experience: Oct 01, 2025
Becky A
Email Typo Resolved

I contacted Customer Service requesting help after realising that there was a typo in the email address I had submitted when making my booking. The representative was really helpful at resolving the issue and had my confirmation with me in under an hour - excellent service, thank you Farah!

5
Date of experience: Oct 01, 2025
Mr Kevin Goulding
Good customer service

Quick response sorted issue in mins

5
Date of experience: Oct 01, 2025
Richard
Aniko was amazing

Aniko was amazing

5
Date of experience: Oct 01, 2025
Brandon Quirie
Milad AXS UK

Milad went above and beyond to ensure that myself and my partner were able to relocate our seating arrangement to suit recent surgery restrictions. Making a stressful booking experience into a relief.100% understanding and commitment to ensuring customer satisfaction. Thanks again!

5
Date of experience: Oct 01, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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