uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Appalling unhelpful attitude from…

Appalling unhelpful attitude from Samantha when contacted via their web form. Especially towards those with accessibility needs avoid The query was about tickets which had been purchased listed as accessible later charged full price. Despite the response below from AXS,my issue was not resolved nor was I provided with any resolution and was told a resolution couldn’t be provided.

1
Date of experience: Oct 01, 2025
Robin Emmerson
Anizya was very efficient and helpful.

4
Date of experience: Oct 01, 2025
Hugo
Helpful

Changed phones, for authentication puposes, very efficient

5
Date of experience: Oct 01, 2025
Consumer
Problem sorted!

I had a problem when booking with the site crashing and ended up booking the wrong date for ABBA Voyage…Chelsea got in touch quickly and sorted the issue with no fuss…thank you!

5
Date of experience: Oct 01, 2025
customer
Prompt response with solution to…

Prompt response with solution to problem which was my own fault, I had only bought 1 lounge pass instead of 2, link provided to purchase another within an hour of contacting them

5
Date of experience: Oct 01, 2025
Michele
Precise and polite.

Precise and polite.

4
Date of experience: Oct 01, 2025
Ursula Digney
I am still waiting for 2 PA tickets to…

I am still waiting for 2 PA tickets to be put into my account for Garth BrooksThanks

2
Date of experience: Oct 01, 2025
Linda Breary
Very helpful

Very helpful

5
Date of experience: Oct 01, 2025
Robert Hardwick
Really good and efficient service from…

Really good and efficient service from the customer service team once I found how to contact them.

5
Date of experience: Oct 01, 2025
Elizabeth
Kat was really helpful and quick in…

Kat was really helpful and quick in resolving my issues

5
Date of experience: Sep 30, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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