Review Time
This company needs to be busted.They think they selling chicken to customers I had the most disgraced experience with them all they know is "Sorry to course you trouble " I purchased armour Mini 20 it's faulty speakers the first night a set my alarm did go off but I didn't ear I went late for work ,then I receive my first call and I couldn't ear anything from the earphone . I send them email they ask me to use another phone to video the problem I did that . After days they reckon didn't receive any video i resend it again telling me their engineer have assessed the problem then finally said that I have a software problem then finally they said they will replace it but on my expense of $100 American dollars which they will be refunded to me once everything goes well . I suggest not to buy anything from them I learn my lesson just buy from a normal shop they won't ask any questions they see the problem and they replace it.I repeat to all of you i lost 550 Australian dollars. The phone is probably assembled in a garage or rise farm near Shenzen .They will never be a super power they can only cook Chinese food nothing else .
Very good products, exactly as described on their website. Excellent customer service as well. Initially there was a mix-up with my shipping number, so my phone was sent back to the original warehouse. Ulefone.com was very quick to respond to my email and immediately sent another phone which arrived within 2 weeks.
Purchase a Armor 23 Ultra and the phone is riddled with problems such as wireless charging does not work and one of the carriers call waiting feature will not work and the phone is just glitchy. Ulefone does not stand behind their phones and will not replace or give me my money back. They want me to send my phone back first the China and go weeks without a phone! That is the poorest customer service I have ever seen and they will not do anything else to help me. I paid over $400 for this phone and it is worthless. DO NOT PURCHASE THEIR PRODUCTS!In response to Ulefone as stated Ulefone wants the phone back first and you are the only phone sales I have seen that wants the phone back first and your comment about reading the warranty is your way of not standing behind your phone. Nobody ever reads that.
Ulefone devices, particularly the rugged Armor series, are the definition of "utility over beauty." If you need a phone that can survive a drop from a building and last three days on a single charge, look no further. The massive batteries and rugged build quality are genuinely best-in-class for the price point. However, be honest with yourself: you're sacrificing camera quality, sleek design, and timely Android updates. They are bulky, and the software experience is often clunky. Buy it for the durability and stamina, not for flagship performance or great photography.
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Let everyone find a mobile phone that suits you. Please contact our devoted Customer Service Team for any issues service@ulefone.com
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