Review Time
Most of the program was easy to navigate. I especially liked the instruction inserted in the program. I did find some of the schedules difficult to figure out how to enter information at first. I was used to programs that automatically carried information to other schedules, but this one if not done in the exact order does not pick up that information.
Any issue or problem I was confronted with was resolved in a very expeditious fashion.In my 35 years of using a commercial software I have never had quality customer service experience, until Ultimate Tax CAME ALONG. As I see it now, if it is not broken it does not need fixing!!!CONTINUE THAT CONSISTENT CONTINUITY OF PERSISTENT EXCELLENCE IN ACTION EXTRAORIDAIRE MAGNIFIED TO THAT MUCH HIGHER LEVEL FOR ALL TO SEE AND EMULATE.
Your staff is very friendly and helpful, My overall experience with the staff is excellent. I did have one issue with the software on the Michigan return. The dividend and interest deduction for seniors over 77 was incorrect. I had several clients receive letters from the State of Michigan, stating that the deduction was incorrect.
UltimateTax PPR (pay-per-return) is the best solution for a tax business with a small volume. The annual cost and cost per return makes it the most economical option for doing less than 25 returns per year. For the most part, the software is intuitive, particularly after reviewing the videos and self-help. Some simple software changes, such as handling small amounts of foreign tax credits from a dividend statement would raise my rating.
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UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.
UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.
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