Review Time
Please tweak your system to allow a custom message to be entered into the emails sent out to clients. Having the name "Wolters klewers" forced in there is problematic for the integrity of my business and is therefore unprofessional.
1) it would be very helpful if we received updates before the tax season starts. Email would be better than nothing. 2) this was my first yr with ultimate and 28th yr preparing taxes. I did attend my initial scheduled training and thought it was ok until the tax season started and I fumbled until I either got it, call support or messed it up thinking I had it. Here’s an example of one thing. I didn’t have a clue that the state tax returns were not sent electronically when the federal was sent. Never heard of that until I had angry customers calling. It was definitely a trying yr with many problems and concerns and it was a very frustrating year but I returned this yr because I don’t want to start over from scratch again this yr.
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UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.
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