ultimatetax.com

4.4
4.4 Based on 200 reviews

UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs. Ultimat...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

200 Reviews

5 Star
73%
4 Star
11%
3 Star
6%
2 Star
1%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Efficient and Reliable

The intuitive interface and straightforward navigation, making it easy to prepare and file tax returns and the extensive customer support available, including live chat and phone support.

5
Date of experience: Apr 06, 2023
Leah B.
I am a first time tax preparer and the…

I am a first time tax preparer and the knowledge and support that Ultimate Tax gives is awesome. I am so glad after researching many tax companies I choose Ultimate Tax and happy to continue working with your company the next tax season.

5
Date of experience: Apr 05, 2023
Zelfe88
NEVER

NEVER, EVER AGAIN WILL I USE THEM.Someone please rescue me from this nightmare! I wish there was a Zero (0) star rating!! Ultimate tax is the worst of all the software I have ever used in all my 12+ years of doing tax business. Their interface is so horrible, they change their software every often, misinterpret IRS rules and policies on things like maximum character count on taxpayer names to bank product. The direct deposit info on the state form asks you if you want to use whatever info you had on the federal (want to deposit in the same account as the federal...) and when you say yes, the state still require you to provide bank info or else you will get an error. They claim to have "interview" and "form" mode but really, it's just form mode. You begin with interview mode only for questions but are forced to return to form mode to complete your return.I could go on and on, but I have to get back to my nightmare and pray that the 2022 season is over soon so I could wake up. Sooo frustrated......

1
Date of experience: Feb 25, 2023
Verfal178
My agent was very nice and…

My agent was very nice and professional! She got my program going again and sent a link for Mobile App. Thank you so much!

5
Date of experience: Jan 26, 2023
Dana
Excellent Customer Care

Maria (I think was her name) was so kind and helpful and really tried to understand my request. She assured me she would take care of my request and notify me of the outcome.

5
Date of experience: Jan 24, 2023
Woodrow S.
PRICING

I am extremely happy with the pricing for Ultimate Tax. I had been using a similar program for years and every year the price would increase. I didn't want to change my software program, due to the volume of returns in fear of loosing data, depreciation sheets, etc. and having to learn a new program. Every year I dreaded the price increase.Ultimate Tax had the level I needed at a price substantially lower and guaranteed an accurate and easy transfer.I had no problems transferring my data over to the Ultimate Tax Software, the transfer was exactly as they had guaranteed. I am totally satisfied with the program and the support and of course ...THE PRICING..

5
Date of experience: Jan 01, 2023
JW76
great tech support and reliability

Good follow up. Having access to a personal portal where you can receive training and look up details about your account and access to previous tax software. A chat feature is also great. Availability with a good response. Understanding and great tech support.

5
Date of experience: Dec 28, 2022
Rin V.
I have been using them for nearly 10…

I have been using them for nearly 10 years. The products just keep getting better and affordable

5
Date of experience: Oct 31, 2022
Ebony R.
Overall

Overall, very good customer support. Good accessbility to training. Software pricing is reasonable.

5
Date of experience: Oct 31, 2022
Ford Scott
I like the software well enough to keep…

I like the software well enough to keep it. There are some things I would like to see in the software. I have already voiced any concerns with the appropriate parties.

4
Date of experience: Oct 19, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.

    UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.

    Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.See more

  • email sales@ultimatetax.com
  • call 8666867211
  • language https://www.ultimatetax.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More