Review Time
I placed order on 25th October. A month later, having heard nothing, I sent an email. I tried to visit website and my security said the site was a scammer. I received a gracious reply saying they would try to expedite my order. I just shrugged off $80, berating myself for our buying without the security of PayPal.Yesterday (December 3) I received my pack, with apologies because the response had been overwhelming and they were caught shorthanded.
I'm 67 and have been dealing with bladder leaks for years now. I've wasted so much money on Everdries and similar brands that promised the world but delivered scratchy, cheap materials that barely lasted a few washes. Ultradries are completely different you can feel the quality the moment you put them on. The cotton is soft, gentle on aging skin, and the absorbency actually works. Shipping took few weeks because everyone's ordering them, but their customer support was wonderful so patient and kind. Worth every day of waiting. These are the knickers I wish I'd found years ago.
Finally found knickers that actually work! The absorbency is brilliant and they're so comfy I could wear them all day. The cotton is gentle and breathable perfect for my sensitive skin. their customer support was top notch. Regular updates, friendly messages - they really looked after me. Absolutely worth the wait! I'm buying another set today because these are staying in my life for good.
I already wrote a review when answering the original email. I was pleased to have a status update on my nearly-a-month old order. I shouldn't however need to follow up on it. I should be being kept advised as an order travels through the stages from order to delivery.
Haven't even opened pack as though ordered correct size according to measurements on website what arrived were massive. Thought USA but when looked into return found it has to be returned to china at own cost, in addition only the pants themselves are refundable any booster pads wash bags etc are not. My order was £89 I was offered £22 and not send item back. I will return the items as no use to me but have no confidence will receive refund. Wrong colour sent too these are extremely thick ugly bulky pants nothing like description on website.
I paid 5 weeks ago and still no delivery - claim is shipping 5 - 9 days and according to tracking, hasn't been sent.Emailed several times and received recurring notifications about problems with delivery agents.Poor service, in fact, no service.AND STILL NO DELIVERY 23/11/25
I was skeptical at first, but these knickers are genuinely amazing! Super absorbent and incredibly comfy, the cotton fabric is so soft and gentle on my skin. I won't lie, the shipping took about 5 weeks due to high demand, but their customer support team was brilliant throughout. They kept me updated every step of the way, which really put my mind at ease. Totally worth the wait, ladies! I've already ordered 2 more packs because I never want to go back to disposable pads again.
On receiving these a day ago I realized that these undies are really made from a heavy material (Bamboo is not heavy) and not anything like the light ones I saw the models wearing in the Add. As soon as I opened the product I saw that these would not suit me at all even though the size was OK (Medium) I am 5'6" tall and 60kilos (average). Anyway they are so very tight around the waist and loose around my upper thighs. I was taken in by the slick Add for this product - And what is the replacement Pads design about with a clip on thingy under undies? - I am going to return and see what happens because I am never going to go out in public wearing these ugly (thick) knickers.
I placed my order on 21 September. On 2 October, having not received my order, I emailed Ultradries, and got a reply from Laura. She wrote that my order is with the delivery company. It's 10 October and still nothing. I've just emailed them asking for a refund, so watch this space
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