unchainedmusic.io

3
3 Based on 97 reviews

Unchained Music offers music distribution for independent artists and labels....

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Average Rating

3

/
5

97 Reviews

5 Star
45%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
47%

Filtered Reviews

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1MLGKingOnLy37
I'm very pleased with Unchained Music

I'm very pleased with Unchained Music. I am on the free tier, and I got my first release onto Spotify pretty easily. And I've contacted their support a couple of times and they wrote back within a day and were very helpful.

5
Date of experience: May 23, 2025
Dave Reed
Urgent Assistance Required – Release Stuck in Pending Review for Over 2 Months

Dear Unchained Music Team,I hope this message finds you well.I am writing to formally bring to your attention a serious issue I have been facing with my release uploaded on your platform. I submitted my release for distribution over two months ago, and since then, its status has remained "Pending Review" with no updates or progress.I have made multiple attempts to reach out via your support chat and other communication channels, but unfortunately, I have not received any meaningful assistance or resolution. This delay is severely affecting my release plans and causing significant frustration.I kindly request your urgent attention to this matter. Please review my release submission and let me know what is causing the delay. If any action is required from my end, I would be happy to comply immediately.I trust in your platform and hope for a swift resolution. I would appreciate a prompt response and update regarding the status of my release.Thank you for your attention and support.Warm regards,[Full Name : Abdulla Abdul Malik Gazi / Artist Name : Myway Music]Release Title: [Rishtaa, Nahi Samjega]

2
Date of experience: May 20, 2025
rubiniu30
It's fraud company

It's fraud company. Don't publish your song in this portal..

1
Date of experience: May 17, 2025
Clare Parker
High dissatisfaction

High dissatisfaction, I have been using the service for a long time, when I tried to get support I got answers that they couldn't help me, sometimes they didn't even answer for several weeks or months, I thought about buying a plan, but due to my experience I had to look for an alternative because the service didn't work well and couldn't help me.

1
Date of experience: May 16, 2025
Gunner Reed
This company so called unchained music…

This company so called unchained music is total trash. they are liars if you pay for pro account you will never see anything different this people are a disgrace to humanity. There employees are garbage unprofessional. Including Matt! the upload take a year to show. i had to do a chargeback after seeing them do nothing. Save your time and money. Look for a reputable company this people are low low scammers.

1
Date of experience: May 13, 2025
Crystal
Love how I can manage releases and get…

Love how I can manage releases and get marketing tools in one place. The Pro tier’s already helped me get more eyes on my stuff.

5
Date of experience: May 02, 2025
dovakhin97441
Horrible distributor !!!

Horrible distributor !!! The song ive submitted on 28.04.25 are still showing pending review! and it's 15.06.25 now !!! Come on guys ! Don't promise things that you can't keep ! I'm requesting my songs to be deleted from this service that i have no trust anymore even though I'm new in your service ! I'm requesting my songs to be deleted and all the pending ones as well ! I don't want to deal with fraudulent and unprofessional services like this one! I'm quite popular and my fans waited for 2 months for my releases to come live after I have taken them down from my previous distributor! After countless messages and comments from them I'm mad now and I'm writing this review to warn other customers not to use this service !

1
Date of experience: Apr 28, 2025
Seth Porter
Real humans

Real humans, fast chat, honest feedback. kept us from rushing a single.

5
Date of experience: Apr 22, 2025
Ford Smith
I would agree with other reviewers…

I would agree with other reviewers regarding getting their account terminated on accusations of fraud, coincidentally shortly after you pay for one of their subscriptions. Although it could be related to Spotify bot issues, I don't think it is fair to get blamed as a new artist. I can't control how the public uses my music so I don't understand why they need to close my account for $10 worth of hypothetical fraud? Keep the chum change... It would make much more sense for the business to keep me as a paying customer and work together to figure out what's going on. Not everyone is looking to scam the system. For the record, I did get one pay out before paying for the Core membership, so something is fishy.

1
Date of experience: Apr 22, 2025
Wyndham
Unchained Music

UPDATED Response: Thank you for clarifying and will do. What about the other tracks? Such as Dert? I created that myself but it was also flagged. Not sure why? Thanks for the quick response :)

5
Date of experience: Apr 17, 2025

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