unionline.co.uk

2.6
2.6 Based on 52 reviews

UNIONLINE was formed by the GMB and CWU unions to provide legal services for its members. Specialists in personal injury, accidents at work, employment rights, unfair dismissal, and wills....

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Average Rating

2.6

/
5

52 Reviews

5 Star
40%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
60%

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Review Time

Meara C.
Absolutely fantastic service from start…

Absolutely fantastic service from start to finish. They are truly professional at what they do

5
Date of experience: May 29, 2025
MrSkipitHD_YT
Meta Phiri ⭐️⭐️⭐️⭐️⭐️

Had an accident at work and my union put me in contact with Meya and she was absolutely fantastic, from start to finish always kept me informed of what was going on

5
Date of experience: May 28, 2025
Rosaleen Howard
Highly recommend !!

Unionline were incredibly helpful with my personal injury claim. The team was professional, supportive, and kept me informed every step of the way. They made the whole process much easier and achieved a great outcome for me. Highly recommend!

5
Date of experience: May 15, 2025
Enid Parker
So happy with the outcome

Best decision I made,I was always kept informed of what was happening,took just short of 15 months to have my case settled,I felt comfortable talking to various people.

5
Date of experience: May 13, 2025
JokeCake
Great to deal with

From start to finish Unionline have been brilliant to deal with they make it as easy as they can for the injured party and do everything for you which takes away a lot of the stress from the injury you are dealing with, I would like to thank Aimee and Ellen who I have been dealing with and unionline as a team 👍

5
Date of experience: May 09, 2025
Violet Harris
Union line are worse than useless

I joined GMB and encouraged my friend to do so. Recently he needed legal advice and Union line have just sat on it and he was told to draft his own claim. Luckily, he has family members/friends who could help as they are Lawyers. I would have given zero, having seen how he has been treated and the comments on here I am cancelling my membership.

1
Date of experience: May 06, 2025
Drew Taylor
Lucky if you even get a reply

I am a member of the GMB Union, I sent Unionline TWO email which they failed to even acknowledge or respond.

1
Date of experience: Apr 21, 2025
Karlie Anderson
Waste of time and unprofessional

I had my accident in September 2024, contacted Union Line in October 2024 and after several people looking at my claim it did not get submitted until February 2025. Why it took 4 months to submit my claim I will never know. The communication was so poor and whenever I was lucky enough to receive any communication it just seemed so rude like they didn't care about my claim at all. Now in April I receive a letter from them saying my claim has been unsuccessful and pretty much calling me a liar with my accident. This law firm is unprofessional and do not care about what you have gone through at all. 7 months of this, just so disgusting. Do not use this firm!

1
Date of experience: Apr 15, 2025
Emmett Smith
I had a problem at my local hospital…

I had a problem at my local hospital within a subcontractor's scanning unit. I was injured as a result and contacted my union. I was then put in contact with Meya Phiri at Union Line. She guided me through the process and helped to advise and negotiate a better outcome.I was impressed by her professional but sympathetic approach, and when business was concluded, she added a little bit of humour to lighten the mood.I won't rush to use her expertise again but would certainly recommend her if needed.

5
Date of experience: Apr 10, 2025
Larry Powell
Just awful

Don’t bother. The claim will be dealt with unprofessionally and not to a high standard for what is best for you. They simply want the file closed as soon as possible even if that means pretending a bad offer is a good one for you so as to get the file closed and marked as a win. This also means that you lose out on thousands of pounds on a settlement because they don’t know how to properly work out the correct compensation rates and how to deal with third parties when negotiating. The other parties must rub their hands and dance around their office when they see these are acting for the claim. Go somewhere who knows the law, give these a miss.

1
Date of experience: Apr 09, 2025

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Business Details

  • UNIONLINE was formed by the GMB and CWU unions to provide legal services for its members. Specialists in personal injury, accidents at work, employment rights, unfair dismissal, and wills.

  • language https://unionline.co.uk

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