unison.org.uk

1.1
1.1 Based on 61 reviews

We are the UK's biggest trade union with more than 1.3 million members. We cover private companies and public bodies. Problem at work? Call us on 0800 0857 857 or join online joinunison.org...

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1.1

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5

61 Reviews

5 Star
2%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
98%

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Mr W
DO NOT JOIN!

Like many others here, I presented an issue to Unison regarding my employers failure to comply with procedure and law. Unison made excuses for the organisation, and have basically told me I'll just need to accept it. If money is important to you, do NOT join, explore other options.

1
Date of experience: Jan 08, 2026
Dorothy T
If I could give it no stars I would

If I could give it no stars I would. Shocking treatment, they don't care and are completely ignorant of Diversity and Inclusion despite the way they promote themselves. Cruel organisation just wanting your monthly fees to never support you in difficult times. Please save your money and treat yourself to something to make yourself feel better, a coffee is more helpful than this lot.

1
Date of experience: Jan 06, 2026
Dorothy T
If I could give it no stars I would

If I could give it no stars I would. Shocking treatment, they don't care and are completely ignorant of Diversity and Inclusion despite the way they promote themselves. Cruel organisation just wanting your monthly fees to never support you in difficult times. Please save your money and treat yourself to something to make yourself feel better, a coffee is more helpful than this lot.

1
Date of experience: Jan 06, 2026
Alan Edge
Do not join Unison

Terrible experience with these so called union reps and office staff. I have been a member since 2016, and a member of other unions most of my working life. They disregard every complaint. I have to say that I'm ashamed to think I believed they would help with any legitimate grievances. They claim to offer protection at work, with legal advice and protection. They offer nothing of the sort! You'll be referred to a rep everytime, who will never contact you? I get the feeling that they don't want to spend any money on legal advice, even though they have Thompsons on a retainer. My advice, as other comments have suggested, do not join, keep the fees in your bank and put towards your own legal expenses. P S, NO STARS REALLY. especially the Aintree Hospitals branch!!!

1
Date of experience: Jan 01, 2026
Alan Edge
Do not join Unison

Terrible experience with these so called union reps and office staff. I have been a member since 2016, and a member of other unions most of my working life. They disregard every complaint. I have to say that I'm ashamed to think I believed they would help with any legitimate grievances. They claim to offer protection at work, with legal advice and protection. They offer nothing of the sort! You'll be referred to a rep everytime, who will never contact you? I get the feeling that they don't want to spend any money on legal advice, even though they have Thompsons on a retainer. My advice, as other comments have suggested, do not join, keep the fees in your bank and put towards your own legal expenses. P S, NO STARS REALLY. especially the Aintree Hospitals branch!!!

1
Date of experience: Jan 01, 2026
Brian
Midlothian council rep was clearly…

Midlothian council rep was clearly working with management especially sitting opposite the area manager who clearly leak details to the individual plus assistant manager .Lined it all up for the rep with evidence but as much good as a chocolate teapot!His senior in Glasgow came out with some nonsense about money and said deal or no deal!in other words attempting to find out how much money MD had to compensate!Turn out when I question him over the phone he was a big fan of Noel Edmonds !Advise all after spending over the year including the corruption of management and head of HR join GMB as the only union who are impartial

1
Date of experience: Dec 23, 2025
Brian
Midlothian council rep was clearly…

Midlothian council rep was clearly working with management especially sitting opposite the area manager who clearly leak details to the individual plus assistant manager .Lined it all up for the rep with evidence but as much good as a chocolate teapot!His senior in Glasgow came out with some nonsense about money and said deal or no deal!in other words attempting to find out how much money MD had to compensate!Turn out when I question him over the phone he was a big fan of Noel Edmonds !Advise all after spending over the year including the corruption of management and head of HR join GMB as the only union who are impartial

1
Date of experience: Dec 23, 2025
Michael Wytiahlowsky
Go elsewhere

I don’t know that I can better most of the reviews I read on this site. Do yourself a favour and use your hard earned money to join a different union. One that actually represents you. Can’t guarantee that most are much better but can’t be any worse than this lot

1
Date of experience: Dec 22, 2025
Michael Wytiahlowsky
Go elsewhere

I don’t know that I can better most of the reviews I read on this site. Do yourself a favour and use your hard earned money to join a different union. One that actually represents you. Can’t guarantee that most are much better but can’t be any worse than this lot

1
Date of experience: Dec 22, 2025
I paid for a Unison membership…

I paid for a Unison membership expecting support when issues came up. Unfortunately, when I needed help, my messages were ignored and I didn’t receive any meaningful response. For a paid service, this level of customer support was disappointing. I hope Unison improves how they handle member concerns in the future

1
Date of experience: Dec 21, 2025

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Business Details

  • We are the UK's biggest trade union with more than 1.3 million members. We cover private companies and public bodies. Problem at work? Call us on 0800 0857 857 or join online joinunison.org

  • call 08000857857
  • language https://www.unison.org.uk

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