unison.org.uk

1.1
1.1 Based on 61 reviews

We are the UK's biggest trade union with more than 1.3 million members. We cover private companies and public bodies. Problem at work? Call us on 0800 0857 857 or join online joinunison.org...

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Average Rating

1.1

/
5

61 Reviews

5 Star
2%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
98%

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Bruno
Awful

Awful. Gaslighters, bullies and downright rude 'caseworker.' No idea how they get away with it.

1
Date of experience: Jul 26, 2024
Nadine Parker
Completely unreliable

A total waste of money. I have been with unison for over a year now and I needed to speak with a representative over an office decision that was urgent. The lady I spoke with told me I will be contacted and till date nobody has called me even after making my own effort to reach out to their help line.

1
Date of experience: Jul 23, 2024
Jane
Terrible

Needed some advice after being a member for so long. Met with the rep after many cancellations on her behalf. She spent the meeting talking about my other team members instead of assisting with my issue. I was then told that she would get back to me, that was March and I am still waiting.

1
Date of experience: Jul 15, 2024
GC23
ABSOLUTELY USELESS UNION

ABSOLUTELY USELESS UNION! On three separate occasions I have had relatively serious queries I needed assistance with and nothing was done on their part! I phoned last Friday about a concern and got told I would receive information on related topic and receive feedback from a Michael Tucker and nothing! How is this service is acceptable? I am paying a monthly fee for what? I am not leaving it like this. I will be forwarding my complaints because this is unacceptable!

1
Date of experience: Jul 12, 2024
Grace Bell
Like all other reviews

Like all other reviews, don’t waste your money and time with UNISON. You consult them at a time I need , and all this does is exasperates your concern by lack of support and understanding. For anyone contemplating raising a grievance within your organisation. Keep the fine details to yourself before any hearing. UNISON works with HR and will pre empt beforehand. Take your own minutes , because my union representative, couldn’t even remember discussions had at any meetings. Consult ACAS , save your money for proper legal advice.

1
Date of experience: May 08, 2024
Drummond H.
Please don't waste your money by…

Please don't waste your money by joining this union.I didn't realise that that my employer actually partly funds the wages of our local unison representatives so straight away there was a conflict of interest. My rep would be having meetings with HR behind my back and it always felt like they were representing my employer rather than me.Avoid at all costs!!!!

1
Date of experience: Feb 12, 2024
Amelia
Unison Are Not Supportive, Do Not Sign-up

I joined unison in December 2023, and first made contact with them in February - March 2024, this had to be escalated, by me contacting the main call centre, as the representative was extremely slow in responding to me.I had been signed off since Feburary 2024 and was expected to retun to work in April 2024. A back to work interview had been arranged in early April and I was expected to attend. I requested representation of my Rep, who reassured me that he would support me on the day. Weeks leading up to the scheduled day, I contacted the Rep, whom informed me that he had annual leave booked and advised me that his colleague would step in to assist.I tried to make contact with the Rep's colleague who noticed me that he would not be representing me on account of me not being with the company longer as I'd only been with them 4 weeks???I tried emailing him, but no response adhered to my emails. The day arrived, no representative contacted me, the matter was escalated due to me being anxious and feeling unsupported and I decided to cancel, due to sudden stress.A regional manager contacted me,as I requested escalation. There has been no contact from my unison rep or branch office.I have contacted main switchboard call center who has promised to email branch office. Branch office has not been in contact.There is another meeting with my employers scheduled Tuesday 6th August 2024, but unison are now stating that they will not be supporting me due to matters being ongoing as I am long term sick and this exceeding 12 months. This was relayed to me when I contacted call center on Friday 2nd August 2024, afternoon.Since December 2023 I continued to pay my membership with no support, advocation from Unison, this is a terrible situation communication is poor to say the least. The branch do not call or email back. Save your money and time, and go to Unite!

1
Date of experience: Feb 02, 2024
Cindy P.
Never have payed for a subscription just to see them allow myself to be bullied and discriminated at

Well, where do I start, I have gotten involved with the union as it was recommended. However, from the very start, my representative was mystical and did not fully explain the information to me about policies within the workplace, or about the management/ HR not doing their jobs correctly. Never, mind them discriminating against me due to my disability and not following my reasonable adjustments. From there I was continuously asking for advice from my REP, who would only give me advice through a call and not through email, trying to be as avoidant as possible. First, I felt like WOW, what is the point of this, and why are they doing this to me. Next, They then advised me to call in sick continuously for 2 months, which fully angered the hell out of me, as I was like, what the point of calling in sick, I am well to work but use is allowing my workplace to fully bully me over email, not give me my payslips, or they are not paying my full salary as requested, and as I have advised my rep this numerous amount of times, They continued on, that there is nothing I was able to do, they had no idea and still were no help toward myself. From there I had a return-to-work meeting, which required me to discuss this with my line manager. However, had both HR discriminated against me due to my disability and the head of technology bullied me due to my disadvantages in life, and not following my reasonable adjustments. The rep did nothing but allow this to happen. The Head of Technology was never meant to be there, yet, they still allowed them to be there, seems to me that all my human rights were taken out of the window. What I recommend, is that you do not waste your money on a unison, speak with Acas as they would be your best bet, and never speak with the Rep from the union as they will share all of the information with HR allowing them to bully people and discriminate people. Most of the people who are working at the union are pensioners, who have nothing better to do, but allow people to be bullied and discriminated against due to their disability.

1
Date of experience: Feb 01, 2024
Roscoe Baker
Truly awful Union that let me down.

I had been with this Union for more than 10 years. When I really needed them the Unison Rep sided with management and I lost my job. Then when taking my employer to an Employment Tribunal their legal team wouldn't support me and said that I didn't have a case. I ended up representing myself and won a payout. This experience has turned me off joining a trade union full stop.

1
Date of experience: Sep 25, 2023
HH19
How are they still going with only 1…

How are they still going with only 1 stars and obviously scamming members, does anyone know who regulates them and how we can shut them down. Is it worth getting your MP involved? They're all corrupted at unison

1
Date of experience: Jul 14, 2023

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Business Details

  • We are the UK's biggest trade union with more than 1.3 million members. We cover private companies and public bodies. Problem at work? Call us on 0800 0857 857 or join online joinunison.org

  • call 08000857857
  • language https://www.unison.org.uk

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