Review Time
I ordered shoes from this website and when they arrived the sizing wasn't right. Return costs were exorbitant and the company were VERY slow processing the return. Ultimately after a frustrating experience with an incompetent customer service team I decided to get a refund rather than an exchange. I will not be ordering shoes with this company again!
Have bought several shoes from Unze, and all of been of high quality, comfortable stylish, and so reasonalably priced!! Fast delivery helps when you suddenly have a fashion crisis as well!! I would recomend this sight to anyone, but, I love the exclusivity of wearing shoes that nobody else has!! Thank-you
Have bought several shoes from Unze, and all of been of high quality, comfortable stylish, and so reasonalably priced!! Fast delivery helps when you suddenly have a fashion crisis as well!! I would recomend this sight to anyone, but, I love the exclusivity of wearing shoes that nobody else has!! Thank-you Unze!!
Genuinely the worst company I have ever had the misfortune of dealing with. Their website consistently breaks, or pictures are missing which are obviously vital when purchasing shoes! I had a LivingSocial voucher to use, which was not accepted by the website, and after emailing me to tell me that my computer must be the problem, LivingSocial confirmed it was their fault and they would reset my code! After 3 weeks of trying to use my voucher, I finally got the website to accept it and placed my order, only for the site to crash after confirming. I have no email confirmation and no internet confirmation, although my account shows an order '0' to the value of '0.1000000' which, when you click details, goes to a non-existent page. I have tried contacting customer services, who ignored me, and technical support, who also ignored me.I have since tried placing the order twice again to the same results; I can't imagine how I'd feel if I had put cash into this site!!!Beware and avoid. Nice shoes, I assume from the pictures, but terrible company with terrible service. I will never use them again, and I advise everyone to do the same. They do not deserve to be in business.EDIT: I’ve now received a response from the company, 8 YEARS LATER. Absolutely unreal - the worst service I have ever received.
The shoes were apparently in stock when I placed my order, but I was told about a week later that they did not have my shoes in stock and could not give me an indication as to when they would be back in stock. As if this was not babd enough, this took a while to work out as the emails sent to me were somewhat cryptic and made no sense. So I have to ask specific questions to get the answer I was looking for.
To add insult to injury, I was offered a display pair of the shoes I had ordered and told they did not look good and asked if I wanted them!!!!! I ordered a new pair of shoes, so why would I accept a display pair which was damaged and did not look good??? When I said "No" I was then told again that they did not know when they would be avaiable. I had to email again after a week to find out if there was any update as to when the shoes would be available, but no one knew when they would be in stock.
I was very fed up at this stage, so I cancelled my order. The service has been very bad and I'm not at all impressed!
Never got my shoes on time even thou paid for next day delivery , three weeks later still waiting for a pair of shoes, no contact from the seller to advise me with what's happened to the missing shoes. Still charged me for them, cheek!! Crap service never order from there online service again! Rubbish rubbish rubbish..........
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Unze was founded in UK in 1989, it is entirely owned by Saleem Family. Unze Group has over 32 years of experience in the footwear industry and has grown through a passion and dedication to excellence in product development. Unze has a strong presence in UK and Pakistan. We are focusing on retail and online expansion. The brand continues to lead as the sexy, chic and smart destination for trend-right footwear and accessories for contemporary men, women and kids leading a multi-faceted lifestyle, offering them confidence and versatility that takes them to work, weekend and going out occasions. The styles are elegant, feminine, glamorous and very sophisticated. Using the finest quality and intricate hand work by our skillful craftsmen, the shoes and bags are captured in vibrant colors combined with the most luxurious fabric.
What We Offer:
High Quality Men, Women & Kids Footwear
Lifetime Return & Exchange Policy
Serving Millions of Happy Customers Worldwide and Still Counting!
Excellent Delivery Service
Our Timeline
1989 – The idea for a global brand came into existence in 1989 in London. The company first focused on retail, and over time, has developed a substantial wholesale business and a versatile product range, supplying numerous retailers throughout UK and Rest of the world.
1990 – Our first store was opened in 1990 on Green Street, which is the 4th most popular commercial Street in London.
1992 - Due to growing demand and to gain market share within UK a second store was opened in White chapel.
1999 - We launched our very first online store which was considered the most swanky online footwear store in UK.
2000 – We entrusted the brand to others and launched the wholesale business in Europe and Rest of the world.
2003 - Unze London opened its third store on Green Street in order to meet customer's demand and showcase the vast range of styles produced by the company.
2005 - Unzè (Franchising) Ltd was formed in 2005. The franchise operation started initially in UK and proceeded internationally in the coming years. Since its launch in March 2005 Unzè (Franchising) Limited has had over 200 inquiries from interested potential franchisees, to date we opened 10 franchises.
In April Unze opened first Franchise stores in Romford.
2006 – This was a busy one. We opened stores in Sheffield, Leeds, and Chelmsford. Starting in March 2006 Unze is poised to open 20 other franchises. The sheer popularity and appeal of the Unzè brand led to inquiries from all around the world, from USA and South Africa to Australia and Asia. The brand proved to be renowned within UK and all around the globe.
2007 - Unze then opened new stores in Bradford, Walthamstow, Bolton, Preston, Leicester, Birmingham, Wood Green and Hounslow.
2008 - Nowadays, Unze has millions of customers worldwide. No matter how different they are, they all have one thing in common: their endless love for unique shoes. In order to meet customer demands Unze opened more stores in different locations at Southall, Limerick (Ireland), Netherland and Dewsbury.
2009 - Unze London launched its new store in Kensington. Due to heavy users ratio Unze London re-launched its website version as per user’s expectations. Unze launched its 18 domains with their Local languages to satisfy its online buyers and make their online shopping more convenient.
2010 – Our biggest project was opening stores in Pakistan as it’s a fast growing market and we found market opportunity to provide quality footwear products to a large customer base. For the first time Unze opened a flagship store in Pakistan in 2010 and did supremely well.
2011-Unze launched its flagship stores in Westfield, two stores in Ilford Lane, Slough and in Portugal.
2013 – Unze London celebrated its 25 years anniversary by sharing stories from adventures ‘around the world in these 25 years’ and spent the year opening more new stores and concessions in more countries than ever before.
2015 - We launched first online store in Pakistan which was a great hit in this market.
2017 - Unze London opened 3 Flagship Stores in Pakistan 1. Allama Iqbal Town 2. Model Town Link Road 3. Packages Mall Lahore and is planning to expand throughout Pakistan. It is one of the most influential global player in Men & Women fashion footwear. In less than three months, more customers than ever before had picked up pieces from Unze London’s SS 17 Collection and have experienced that extra something that makes Unze no ordinary designer label. See more
