us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Kerry
Great customer service.

5
Date of experience: Oct 13, 2022
Lisa B. Fiel Flowers
Loved a discontinued jacket and quality going down

I loved a certain jacket that should NEVER have been discontinued.. It was the W5000022A short jacket (that tapered at the waist a bit -love that so do a lot of women) in black with a nice fake fur collar. I finally after looking everywhere found it on your website must be a left over.. I ordered it came damaged zipper and the fur was horrible all matted and looking very sad I returned it to the Times Square store and I hope you refunded me I never got an email receipt for the purchase or one for the refund back to my CC are you kidding?? So that's my story I saw your current line of warm quilted etc filled coats all boxy styles and few had any nice fake fur at the collar anymore You are losing it..sorry to say you need t up you fashion game your clothes are starting to be boring cheaply made and no imagination you'll end up like The Gap going into Chapter 11 I liked your brand I'll have to avoid until I see some changes. Thank you LF NYC

2
Date of experience: Oct 13, 2022
Javier Burgos
I love my new Argyle waterproof boots

I love my new Argyle waterproof boots! I wore them all day in the rain and my feet are dry and comfortable. This is my third pair of boots and they have all been great!

5
Date of experience: Oct 12, 2022
Ivan Naglee
The delivery was quick, good cloths.

The delivery was quick, and the cloths I bought were the perfect size and look cool as hell.

5
Date of experience: Oct 12, 2022
Vanessa Daramola
Happy with my purchase

Easy to navigate. Super fast shipping and delivery!

5
Date of experience: Oct 12, 2022
LaShun Quinn
Shipping was super fast and the quality…

Shipping was super fast and the quality of the item was very good

5
Date of experience: Oct 12, 2022
Landon McGuire
Gas Plant Operator

Hands down the most comfortable work boot out of the box I have ever worn. Zero break in. Quality Materials. Only recommendation is more color ways for the North American market dark brown with black soles.

5
Date of experience: Oct 11, 2022
Udaydeep Bali
The package never got delivered to my…

The package never got delivered to my house, but your system is saying delivered and nobody has reached out to the email I’ve sent with the complaint.

1
Date of experience: Oct 11, 2022
Marissa Faith
I am rating this 1 star because I can’t…

I am rating this 1 star because I can’t get any customer service. I need to send back my item as it doesn’t fit. The number that is on your website is out of service. There is no email address to communicate with anyone.

1
Date of experience: Oct 11, 2022
Zara
My order arrived quickly

My order arrived quickly, it was packaged in environmentally conscious packaging. The quality of the jacket I ordered is excellent and exactly what I was expecting from the photographs.

5
Date of experience: Oct 11, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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