us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Daryl Hodges
Three pairs of shorts

Three pairs of shorts. All the same “size”. Three totally different fits. Two were the exact same short just different colors and fit completely differently. Returning two of three. What a waste.

2
Date of experience: Dec 11, 2021
MUHAMMAD BILAL KHAN
It was hellova bad experience ordering…

It was hellova bad experience ordering from them, I was wearing superdry when I was in UK and their delivery services way better than here is united states, I have ordered jacket for my nephew for his birthday, and it came after his birthday, quality is Changed then picture. I have observed, clothes in uk are better than here same brand but low quality its united states.

1
Date of experience: Dec 11, 2021
Budsaraporn Mueanthip
Very bad Customer Service and no Help whatsoever!!!

I rated one star, because of the Customer Service did not answer any of my calls and the package I received was not complete. I placed and paid for 7 items, but when I received my parcel I only got 3 out of 7 items from my order. The total purchase was $180.00 US and till now, I am not able to reach your customer service representative. I feel very disappointed how I am not able to communicate with any of your representative. The service that I received from your Company is the worst and I am not going to order from you guys anymore.

1
Date of experience: Dec 11, 2021
Eric Jennings
Fits true to size and is very warm and…

Fits true to size and is very warm and comfortable

5
Date of experience: Dec 11, 2021
BILLY FLORES
Fast Shipping

5
Date of experience: Dec 11, 2021
Johnny Ford
Super dry clothes have the best…best quality than luxury

Super dry clothes have the best quality. I love the pants and jeans. The material really do hold up after washes. Prices are a bit expensive at times. I wish that they had more sales and the sizes available for my fit.

5
Date of experience: Dec 10, 2021
A VERY BAD ONLINE BUY
I purchased a jacket online

I purchased a jacket online. received it with a brand new tag on it and in the inside pocket was a ticket for travel between Wimbledon and Ester. In the outside pocket was a used mask. I obviously purchased a used jacket. I Definitely want people know what super dry sells used products. I have always held superdry to a high standard. NOT ANYMORE! THEY SELL USED PRODUCTS!!!

1
Date of experience: Dec 10, 2021
Ms. Bronner
Zipper Issue…

I ordered a coat for my friend. It is a very nice coat and is made of excellent quality. I had actually purchased the same one years ago as a gift for a family member. However, the one that I recently ordered has an issue with the zipper. It’s almost impossible to zip or unzip. It gets jammed in the lower part. I have sent emails regarding this issue but I have yet to receive a response. What do I do in this situation? Other than the issue with the zipper, my shopping experience was great. Shipping was quick and efficient.

3
Date of experience: Dec 10, 2021
Byron Hoston
Everything came on time and worked out…

Everything came on time and worked out great!

5
Date of experience: Dec 10, 2021
Karla Caceres
My package was wrapped up safely

My package was wrapped up safely. I received it on time and it fit and my expectations were definitely met for this jacket. Cozy and warm but not heavy at all which makes the fit amazing.

5
Date of experience: Dec 10, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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