us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Mark Hanson
Confusing website

Confusing website. What is it doing, actually? Not easy to even find where to download a copy on a new computer. Is it better than any other program?

1
Date of experience: Sep 24, 2025
CARLOS
I think the best description is "worry…

I think the best description is "worry free".

5
Date of experience: Sep 24, 2025
Doreen Mittinger
Subscription always in effect

I appreciate the accurate tracking of my subscription. I don't have to think about when I need to renew it, keeping my computer safe.

5
Date of experience: Sep 24, 2025
David K Mayhew
I have had no issues with ESET

I have had no issues with ESET. I surf alot and have even gone to sites I probably shouldn't have! They warn me, but curiosity has gotten the best of me.

5
Date of experience: Sep 24, 2025
Rita
It's a good security program

It has taken A good bit of security and keeps out the nasty things.

5
Date of experience: Sep 24, 2025
Valued Customer
From personal experience

From personal experience, ESET has given me great protection against phising, viruses, etc. where as I did get hacked with another company providing this same service.

5
Date of experience: Sep 24, 2025
Loren DuChesne
Excellent

Very good, patient, and helpful tech team to assist customers. Also easy to connect to tech help over the phone.

5
Date of experience: Sep 24, 2025
James
Terrible Support

Downloading the new subscription on one computer was fine. The other was a huge problem. Took 30 mins. Your help/support options are terrible.

2
Date of experience: Sep 24, 2025
Serge Auguste
Excellent service

5
Date of experience: Sep 24, 2025
JOHN GAILHARD
Experienced customer service representatives

Able to talk with an experienced customer service representative that will quickly resolve any issues.

5
Date of experience: Sep 24, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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