us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

MICHELLE D
Great Customer Service

Marwen offered outstanding customer service by following up with me until my order was delivered. I'll be ordering again!

5
Date of experience: Oct 26, 2025
David E Couk
Quality pen at a fair price

Product was exactly as advertised, and at a fair & reasonable price.

5
Date of experience: Oct 26, 2025
James B Darling Jr
You guys do great work and make…

You guys do great work and make everything so convenient. Thanks.

5
Date of experience: Oct 26, 2025
Patience Edremoda
The pens arrived as scheduled

The pens arrived as scheduled, however a lot of them were broken.

4
Date of experience: Oct 26, 2025
Jcivic
Horrible customer service, and late delivery

I’m expecting a call back on a ticket that was opened regarding a late shipment of my order when I paid for three day business. Your customer service is horrible and I will never order anything from you again. Someone should please check the open ticket for this account and my order and please call me.

1
Date of experience: Oct 26, 2025
MARGARET GARZA
My pens for 2 orders never came I…

My pens for 2 orders never came I wanted to cancel the order but nothing jas happened.

1
Date of experience: Oct 26, 2025
Daniel Skelton
Good Pens!

The pens were great! However, when received, some of the pens were broken inside of the box--mostly the tops were unscrewed causing the ink and springs to be al over the box.

4
Date of experience: Oct 26, 2025
Bill Goodwin
I ordered the pens and plenty of time…

I ordered the pens and plenty of time before an event. When the pens arrived, I like them a lot. However, they came the day of my event so I had to go purchase pens at OfficeMax the night before. Very disappointed.

1
Date of experience: Oct 26, 2025
Samuel
Mostly good

The only problem was the link for paying online wasn't working. I mailed check 10-24-25. the product is great

4
Date of experience: Oct 26, 2025
Tommie L Anderson jr
Quick Cash

Great quick fast deaL. Happy I got tix to see my Show

5
Date of experience: Oct 26, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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