us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Pam Jones
I love zip it comes in handy when my…

I love zip it comes in handy when my funds are low !!

5
Date of experience: Oct 28, 2025
Chuck S
Great price for the ease of mine that all four of my appliances are covered.

I like the fact that I can get all four of my major appliances covered for what I consider a low monthly fee. I’ve already used their warranty for two repairs, and the service was great. The technician that came out, Darrell, was extremely courteous and professional, and did the repairs in a timely manner.

5
Date of experience: Oct 27, 2025
Latausha
Nice quick approval

Nice quick approval, check out

5
Date of experience: Oct 27, 2025
Abraham
Easy and simple to use

It works amazingly, the experience is simple and to the point, fees and plans are straight up in your face, had some issues with some card providers but in my opinion nothing to envy to Klarna or Affirm

5
Date of experience: Oct 27, 2025
Andrew
So far so good

So far so good. Software came with my new computer and not finding it intrusive or cumbersome, at all.

5
Date of experience: Oct 27, 2025
Nancy
User friendly.

The simple,easy renewal is much appreciated. I can go online and not worry. The ability to monitor the services through my home account is wonderful.

5
Date of experience: Oct 27, 2025
Carolyn Stamey
Zip could've done better

Zip could've done better! They could've directed me to an app to explore statements and print receipts or even enticed me to want shop more and use zip because of perks! They were instead like fly by night bandits who just took money from my bank account. Approval was easy and painless though!!

2
Date of experience: Oct 27, 2025
Alexander Holmes
Payment arrangements works very well.

The process and the directions were easy to understand. Payment schedule works very well for me.

5
Date of experience: Oct 27, 2025
Lisa Hunkele
Great Customer Service

I needed help with my artwork so I called Customer Service. Samuel was very helpful. Follow up communication was very prompt. My artwork was made usable, and the product was received a few days later. It looked great! And I didn't have to pay until after I received the product. So overall a great experience.

5
Date of experience: Oct 26, 2025
LARRY
The pens were very poor quality

The pens were very poor quality. Most did not work. The click on and off mechanism would stick and not function as expected to make them useable.

1
Date of experience: Oct 26, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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