us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Anthony Sanders
Great proection

Great proection. But need an iPhone version.

5
Date of experience: Sep 13, 2025
Joseph
I have found ESAT easy to navigate

I have found ESAT easy to navigate. Feel completely safe and problem free from any virsus.

5
Date of experience: Sep 13, 2025
Midwest Lady
ESET is Peace of Mind

ESET is highly recommended & I find it very reliable. As a Senior, it gives me complete peace of mind to know that I can safely be on the internet without any worries.

5
Date of experience: Sep 13, 2025
Jen H.
So many pop ups

It appears to be effective enough, but there are so many pop ups where it tells you what a good job its doing. There should be an option to shut this off.

4
Date of experience: Sep 13, 2025
rob k
Need a way stop or pause an auto-scan…

Need a way stop or pause an auto-scan or download in progress without completely turning off security. At laptop wake up, sometimes a lot is going on and slow performance hinders everything, including the reason I turned on the computer. If it is just a quick look up of something, it is frustrating to have to wait for a slow system and Eset to complete its update and scan.

4
Date of experience: Sep 13, 2025
Robert
Easy to install and pay.

5
Date of experience: Sep 13, 2025
CARMINE V.
I have been using ESET anti-virus… for 20 plus years now

I have been using ESET anti-virus protection now for over 20 years now. I tried others anti-virus found them not that effective. I will not use any other product to protect my electronic devises.

5
Date of experience: Sep 13, 2025
donna D'Giff
Technicians very friendly and…

Technicians very friendly and knowledgeable.Great communication with time of appointment.

5
Date of experience: Sep 12, 2025
Donna Henry-Hansen
Repair Visit...

The text said he had over 20 years experience with Maytag appliances dishwashers. Our machine kept giving an error code. Once the technician checked everything out said was okay. That was about it. He suggested using a hot box and something else and when I asked what that was he said to Google . He didn't really give me much information. Said something about the hot water... And using a rinse add. That was it.

3
Date of experience: Sep 12, 2025
Dont sell My information
The process was smooth

The process was smooth. I called to place a request the rep provided a date. The actual company called me within a day to confirm the appointment and offered me an earlier time. Tech came out assessed the issue, came back a week later and fixed my appliance. He explained what was happening and why. Respected my home without a second thought. I’d say so far so great!

5
Date of experience: Sep 12, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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