Review Time
Square Screwed Us OverOne day, out of the blue, Square just shut down our account. No warning, no explanation—just gone. They froze every pending deposit, including $1,100 from a clean, undisputed sale. We didn’t break any rules, and there were zero chargebacks.Their “solution”? Wait 90+ days or refund the customer and cross our fingers they’d repay us another way. Are you kidding me?We trusted Square to run our business, and they pulled the rug out from under us. If you’re a small business thinking about using them—don’t. They are not on your side.
My first - and will be only - experience with Square…A client wanted to pay me via this app. I provided all requested information regarding my business to Square, including all requested documentation (business tax ID, long-term business profiles, etc.), as well as my bank account information. With no explanation, they canceled my account, but then said they were not releasing the $4,000 payment my client had already made for my services … for NINETY DAYS. Clearly the issue was not the legitimacy of the business transaction, or they would have 1. Explained, 2. Immediately refunded the payment to my client, and 3. NEVER agreed to allow the transfer. (What was the “magic” about the 90 days, other than Square simply holding on to my client’s / my money. EXTREMELY disgusted, and will never entrust them with a business transaction again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
