us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Dean's Roof And Gutter Mainten
Very reliable!!!

5
Date of experience: Jul 16, 2025
Main Street Barber Shop
Very simple

Very simple. Great for a small business. Very apparent on the transactions.

5
Date of experience: Jul 16, 2025
Jose Neris
I have been a long-time customer and…

I have been a long-time customer and the security is very good.

5
Date of experience: Jul 16, 2025
customer
I have used ESET for roughly 20 years

I have used ESET in one form or another for roughly 20 years. No complaints so far. It has been completely painless.

5
Date of experience: Jul 16, 2025
keith rushing
instructions were clear and the renewal…

instructions were clear and the renewal was easy

5
Date of experience: Jul 16, 2025
Fred Bruno
I have not had this product long enough…

I have not had this product long enough for an opinion.

3
Date of experience: Jul 16, 2025
Charles
The VPN service was unsatisfactory…

The VPN service was unsatisfactory because:-Could not login to Evernotes to reactivate it on the Mac after logging out. Had to turn off ESET VPN. Had to spend an hour with an IT to find that the automatic settings had to be turned off. Also I can't sync the Evernotes with the VPN on. Can't login to Evernotes website.- Elaine, my wife, can't send email on her iPad with it on.- It was interfering with the Network settings on the Dell, on Win10, so that I couldn't get an internet connection. Can't use it on Dell- Had to turn off the VPN on my Mac to get an internet connection on my network. This was after I rebooted the modem. When I manually turned on the VPN after I was connected the network remained connected.- Kindle won't syc with VPN on.- This notice appears on the the Dell Security Homepage when the ESET VPN is on: ESET Push Notification Service server cannot be reached.This excessive use of my time for ESET VPN earned ESET a low score and an uninstall of ESET VPN.

2
Date of experience: Jul 16, 2025
Ervin
Quick and easy

5
Date of experience: Jul 16, 2025
User
Tech support is poor and slow

2
Date of experience: Jul 16, 2025
Casey Cooper
Dishwasher/range/fridge warranties

My dishwasher, fridge, and range are under warranty with this company. The Diamond Service Company is who actually performs the repairs. I have had a good experience with the service repair tech from Diamond (Sean) and a good customer service experience through D & G.

5
Date of experience: Jul 15, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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