Review Time
One star 0 stars. They give you a date 2-3 weeks away and then not show up reschedule to go check your appliance without any parts then say they need to order parts another 5-10 days out this has already happen to us twice this is extremely scam. Just for elongate the $12 a month service but leave you without appliance for longer than normal time. July 14 my washer stopped worker they were to come out aug 5 no show they changed it without notice to the 6 then the 8th They showed up without any tools said they’ll order the parts it is aug 17 today still no parts or appointment scheduled
(3) times in a year I have been hacked, all (3) times my two step verification process was set up, although not once was it used. Square has held my finances all of these times for 3+ days. Their customer service can give you no information other than to tell you the problem is being investigated and you will receive an email... Very frustrating
We have been with Square for all of our processing since 2020. The biggest reason we stayed with them was their square loans program which really helped our growing excavation business. Well recently we were eligible for a $41,000 loan we applied for it never been declined anymore, but recently we were declined because they said that our other Square account was past due on Our loan payments. I tried to reach out to underwriting numerous times they never reached out. Finally I received an email stating the same thing that our other account was past due on Square loan payments. We do not have another account nor have we ever I told them if there is another account in our name it’s fraudulent and I need an investigated immediately to date have we have not heard anything back. I’ve never had a company take a fraudulent claim so un seriously .We are going to be leaving square because of the customer service and their lack of professionalism. they just don’t care about their customer.
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