Review Time
We’ve been long-time users of Square with a high-volume account, but our recent experience with a chargeback has made us seriously reconsider. A customer falsely claimed that the item was not as described — even though we had all documentation, proof of listing, and a clear offer for a return. The customer kept the merchandise, filed a chargeback, and Square ruled against us with no option to appeal. The support we received was disorganized, scripted, and ultimately dismissive — even when we said we might close our account. If this had been a larger order, the damage would’ve been far worse. We no longer feel protected as merchants and are evaluating alternatives.
Eset Home Security is a great product. I have been using Eset solutions personally and in my career as an IT director of a hospital for over 20 years. With experience utilizing several antivirus and security solutions over the years, I can say without hesitation, that Eset products are my clear choice. Very powerful and stable solutions for both business and personal use.
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