us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

REED FITKIN
Tried to renew our system bypassing my tech support in error

my tech person had been renewing our 2 computers and I forgot that went ahead and signed up and in the process to the premium level. My computer was ok after the sign in but my wife's system all but shut down. Had to contact my computer tech and it took him a while to fix the problem. Hope all works well now

3
Date of experience: Jul 14, 2025
Art Currier
Very well guided so easy to renew

5
Date of experience: Jul 14, 2025
Stephanie Allen
I hate being forced to commit to a…

I hate being forced to commit to a subscription model with auto-renew

2
Date of experience: Jul 14, 2025
customer
Thank you!

Thank you!Never a problem; easy to use and navigate.ESET not only provides protection, but gives me peace of mind.Thank you!

5
Date of experience: Jul 14, 2025
Survivor
Problem Resolved

The gentleman who helped me was very nice and knowledgeable.

5
Date of experience: Jul 14, 2025
customer
The customer service rep was very…

The customer service rep was very helpful.

5
Date of experience: Jul 14, 2025
Nichole Walker
Not a fan!

My computer was working fine. All of a sudden I could no longer get into key platforms because the program was blocking them! I had to un-install it from my computer to get things running again.

1
Date of experience: Jul 14, 2025
Charo Evangelista
Great technical support

The technical support technitians are very polite and helpful. They know their stuff.

5
Date of experience: Jul 14, 2025
Jose Advdata
The ease of use is awesome

The ease of use is awesome. We did have a momentarily problem when we deleted computers from the subscription that we replaced and tried to install the free spots. It seems we needed to wait about an hour for it to register the changes.

4
Date of experience: Jul 14, 2025
Maxime643583
Unacceptable communications

Wren kitchen's does not know how to communicate with its customers. They have dropped the ball on 4 different days with delivering my order and the installers messed up the installation resulting in yet another delivery slot is required. I have taken off a total of 5 days from work to get the pieces delivered and installed and I still do not have all the correct pieces and kitchen is 80% installed. Very unhappy with how corporate is choosing to handle this. I will NOT recommend Wren Kitchens to ANYONE ever!!!!

1
Date of experience: Jul 14, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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