us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Tee Tee
Great Customer Service…

This company ESET US is providing me with the tools that I purchased and the customer service.

5
Date of experience: May 16, 2025
Jesus Espinoza
Not One Problem

The enhancements and the security we receive from ESET is like no other. We used to have Norton and we were always experiencing security breaches. We have had ESET for years and have been secured ever since, not one problem.

5
Date of experience: May 16, 2025
Dean Stolz
I have been using ESET for over 10…

I have been using ESET for over 10 years now and is the only product I recommend to my clients. It Just Works !!

5
Date of experience: May 16, 2025
Barbara Thomas
I feel well protected

I feel well protected, though I don't understand all how it's done, I am not that technical, I am a late bloomer, and I'm just trusting ESET with my ASSETS.

5
Date of experience: May 16, 2025
Johnson Linda
I have used Eset for 25 years…

I have used Eset for 25 years & have never had an issue with viruses getting thru. They have great customer service. I highly recommend.

5
Date of experience: May 16, 2025
Richard
Renewal was a nightmare

Renewal was a nightmare. The homepage might be okay for the nerd that created it, but, it is totally unusable for the average user.

1
Date of experience: May 16, 2025
Dragan
Perfect fit

Simple: the best fitting design and high-quality fabrics

5
Date of experience: May 16, 2025
PBC Services
Would like more loan options

3
Date of experience: May 15, 2025
Al Pilliner
Getting to speak with a customer…

Getting to speak with a customer service representative was excellent as he solved my issue quickly. The only issue I have is that it is so hard to get someone to speak with in person on the phone, I was constantly directed to do an online chat. But once I got to speak with the customer service representative he resolved my issue within 5mins.

4
Date of experience: May 15, 2025
Great North Camper Rentals
I love the ease of taking customers…

I love the ease of taking customers payments. I don't care for the service charge I have to charge them per transaction.

3
Date of experience: May 15, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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