us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

LUZ MORA IRIGOYEN
The costumer service

The costumer service. I had questions and they where very kind to explain

5
Date of experience: Oct 18, 2025
Ernest Cole
Fast and easy

Fast and easy

5
Date of experience: Oct 18, 2025
Garrett
It was easy made it happen very smooth

It was easy made it happen very smooth

5
Date of experience: Oct 18, 2025
Racheal Edwards
This is my first experience with Zip

This is my first experience with Zip, I usually use other extended pay apps, this one was very easy and convenient. No credit check, very simple transaction.

5
Date of experience: Oct 18, 2025
Sonja
Always great experience with Zip!

5
Date of experience: Oct 18, 2025
ZIP Survey

Easy to navigate and check out process was almost effortless

5
Date of experience: Oct 18, 2025
Lateisha cawley
Money saver

It helps when you don't have the funds, and you can buy now and pay later

5
Date of experience: Oct 18, 2025
ABDUL QUADIR
I received partial order.

I received partial order.And I missed the opportunity to distribute the gifts properly to our clients.

2
Date of experience: Oct 18, 2025
DEBORAH M
Been a customer for years!!!

Been a customer for years!!!! Missed deadline on sale but would have thought you could have done better price wise and didn’t receive any free magnet calendars even if only 50

3
Date of experience: Oct 18, 2025
Jonathan Ayres
Delayed Shipping & Broken Products

Delayed shipping from factory (2 days after label created/product ready) was going to cause product to arrive after we left for our event. Had pens.com submit an address change for delivery to event venue; but change never got processed. When items were received and opened, multiple mugs were chipped / broken.

1
Date of experience: Oct 18, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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