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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Mark Fitzpatrick
Overall the SQUARE suite is excellent

Overall the SQUARE suite is excellent. I would almost say 5-STARS if they can add a few features. They did add some things from recommendations several months ago. They now have custom contracts you can automatically send upon scheduling, waitlist, and other features that have made the difference for us to switch over from more expensive scheduling systems. The great thing is we now have everything in one system, including the check out.

4
Date of experience: Apr 06, 2024
Big Mama's Stuff
Ease of use

Easy to use and prompt payment.

5
Date of experience: Apr 06, 2024
X Zhang
Square is not a legitimate card processing company. Always in favor of the fraudsters.

SQUARE deserves zero star because their Chip Card Readers have never been Compatible with US card networks. Square have me lose plenty of business revenue due to their chip card reader issues. Even worse, Square has forced me not to CONTEST those disputes (proofs upon request) obviously caused by them. These happened twice already in past 2 months.I have used Square for 7+ years. Since last year, I have experienced a two-week period of no card service (not my fault). This year of 2024, I encountered a major loophole again, where the Square company's CHIP-READER were not compatible with the U.S. financial systems.What happened as follows:A mexican fraudster (Arcelia Orozco) came to my Medical Massage clinic around 6pm on 4/7/2024, insisted to use her credit card to make a payment of $84. After I checked her ID, and swiped her card in the Square provided chip-reader device. The payment went through after she physically signed on SQUARE provided terminal devices.Square did not notify me anything until I found out today (4/9/2024) that SQUARE resolved dispute in the Arcelia’s favor on 4/7/2024. And I am forced not to Contest due to SQUARE chip huge problems (proofs upon request to support my statements).When wise people read so far, you have already figured out what thing Square is and what it is worth trusting. All in all, I don't want Square Company to cheat more business owners and make them lose their hard-earned money on the Chip-reader fraud (also can not be Contested). At last, Square company, you know whom I am and how to contact me. I don't mind discussing this matter with your legal department because it brings huge concerns of too many account holders of Square company. I definitely tell all smart business owners not using your SQUARE.NEVER USE SQUARE otherwise ending up losing your money and the rights to speak.

1
Date of experience: Apr 06, 2024
Mbbedwellart
I enjoy it it

I enjoy it it’s really easy to take payments and to manage my inventory using the app.

5
Date of experience: Apr 06, 2024
Edouard
For years i was a Caterpillar Indiana…

For years i was a Caterpillar Indiana Boot fan, then they came out with the 2.0 version .... real BAD Boot! For the last 12 years STEEL BLUE or nothing! I work for Big Brown delivering boxes, on my feet all day! SO please if somebody is reading this leave the Argyle Boots the way they are ! No need to change a thing or make a 2.o version!Thank you!

5
Date of experience: Apr 05, 2024
Lily's
User-friendly!

Square has been very user-friendly, very efficient and cost-effective! Love the reporting! Never had a problem and that's a good thing!

5
Date of experience: Apr 05, 2024
Tonic Beauty Lounge
Love it. It’s so easy to use!

Very thorough with how appointments and profiles are made. Loans were very helpful. Allowed me to design my own website that my clients can easily book through.

5
Date of experience: Apr 05, 2024
Hetal Hair & Beauty Salon
Excellent Service & support

5
Date of experience: Apr 05, 2024
D Lomi Sticks
I like because it pretty easy to use…

I like because it pretty easy to use and it’s fast, just tap and that’s it. You don’t need to have the device connected to your phone. Just the app.

5
Date of experience: Apr 04, 2024
Daphlies Haitian Caribbean foo
I have no complaints- if the fee would…

I have no complaints- if the fee would go down, that’s all. But otherwise- all is satisfactory.

5
Date of experience: Apr 04, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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